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Find a Location

Stop & Drive Auto Sales has 1 locations, listed below.

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    Business ProfileforStop & Drive Auto Sales

    New Car Dealers

    Current Alerts For This Business

    Alert:
    Information involving Stop & Drive Auto Sales' advertising is included in this BBB Business Profile. 

    Additional business information

    Advertising Review:
    In January 2022, BBB contacted Stop & Drive Auto Sales regarding claims in its advertising, including the following:
    "No Credit  Bad Credit???  No Problem!!! You are approved."
    According to the BBB Code of Advertising, such terms can imply that consumer credit will be extended to anyone regardless of the consumer's credit worthiness or financial ability to pay. Such terms must only be used when all credit requests are approved. The finance charges and APR should not appreciably exceed those charged to consumers who meet generally accepted standards of credit worthiness and consumers should be dealt with fairly on all conditions of the transaction, including the amount of the down payment, the period of repayment and the consequences of a delayed or missed payment.  BBB requested that Stop & Drive Auto Sales provide substantiation that all credit requests are approved, but did not receive a reply.
     
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    195 S Main St, East Windsor, CT 06088-9701
    BBB File Opened:
    7/19/2021
    Business Incorporated:
    9/5/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Stop & Drive Autos LLC
    Business Management
    • Ms. Karen Downey, Office Manager
    Contact Information

    Principal

    • Ms. Karen Downey, Office Manager

    Customer Contact

    • Ms. Karen Downey, Office Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rachod R

    1 star

    06/27/2023

    Worst dealership I’ve worked with EVER! Got a SUV for my wife. 2 days after purchasing the check engine light came on. Took the truck back Monday morning, they assured us it will be ready the next day. Tuesday comes, after multiple calls between my wife and myself asking for an update on the vehicle. We were constantly told they were not sure if the part ever came in and had no way of checking. After the last phone call the owner screamed at me over the phone. I then went in person being greeted by a angry owner telling me to F off get the F out and he’s not going to give me the vehicle that’s already registered and insured legally to me. After a screaming match him threatening to get physical and calling the police, he realized he was wrong thinking we put a hold one the car not knowing we already own it and he’s obligated by law to fix it. At that point he became very apologetic but the damage was done and he showed his true colors. I was ready to purchase another car shortly after being that they have a nice selection but after the disrespect shown I will never work with them nor recommend them. 0 out of 5 stars.

    Local BBB

    BBB Serving Connecticut

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