Reviews

This profile includes reviews for XPO Logistics, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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XPO Logistics, Inc. has 148 locations, listed below.

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  XPO Logistics, Inc.

  5 American Ln Greenwich, CT 06831-2551

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  XPO Logistics

  4400 Northlake Ct Charlotte, NC 28216-2384

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  XPO Logistics

  8 B Ct S Edison, NJ 08817

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  XPO Logistics

  234 E Donovan Rd Kansas City, KS 66115-1416

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  XPO Logistics

  4425 Salzman Rd Middletown, OH 45044-9709

Review Details

• Review fromHeather H

  Date: 04/07/2025

  1 star
  Unskilled, unprofessional driver could not drive truck in reverse, refused to come into an 80 ft driveway and left product in road of single lane street as his "only option" even though I assured him we've had much bigger trucks turn around in the driveway. Do not use this company!

• Review fromLarry F

  Date: 04/05/2025

  1 star
  XPO Logistics consistently cheats and provides incorrect weight adjustments. We are very regular shippers and we will no longer use XPO Logistics since their quoted prices and not what they charge us.

• Review fromSister M

  Date: 02/24/2025

  5 stars
  We have a driver name Jose A**** C******, from **********, who deliver our good pallets. He is so kind and generous. Our fragile goods come in GREAT CONDITION. Most of the drivers are quick to unload and leave because they want to have a higher quota of delivery. Jose Angel C****** is different. He put quality into his work ethics instead of quantity. I hope he can have a promotion and still be our driver.

• Review fromClassic Restoration S

  Date: 02/08/2025

  1 star
  Terrible! They damaged $3,600 worth of parts (no labor) on 2 outboard motors. Pictures and proof of no damage BEFORE the engine crates were picked up. Both steel engine crates were damaged in their possession and damage to the motors themselves. Damage was acknowledged by the driver in writing and pictures BEFORE the motors were removed from the truck. Claim filed and took almost 4 months to get a response. XPO offered to pay $137.50. These people are hacks! No responsibility in their terrible service. Incapable and incompetent!!!

• Review fromJames S

  Date: 01/30/2025

  1 star
  Worse than ***** didn’t know that was possible. GO OUT OF BUSINESS YOU WORTHLESS BASTARDS

• Review fromBrian W

  Date: 01/23/2025

  1 star
  This company was horrible to work with. The delivery drivers were incredibly rude and condescending. They were unaccommodating and inflexible. Told me that they would charge me extra to deliver my package into the garage and that I had to help hand unload my product from the truck or they would leave it in the middle of the road. I plan to escalate this issue. Do yourself a favor and use another provider.

• Review fromDeb O

  Date: 12/05/2024

  1 star
  The driver that delivered to us today was incredibly rude and not helpful. We are a small business and we do not have a forklift - pallet job or even a proper dock. But we do have a small area where we receive incoming materials. He said he could on drop our materials at the front door and could not be responsible if anything was damaged if he had to go further than that. This is not a barn or construction site so dropping of a pallet at the front door just doesn't work. I asked him if he normally delivered to the receiving area or does he always just drops customer pallets at the front door. The experience with this driver left such a bad impression on me and I hope we never to deal with this company again! AWFUL! AWFUL! AWFUL! Representation of a company employee!

• Review fromMike S

  Date: 10/07/2024

  1 star
  XPO is calling us for RXO, and is scheduling for RXO. We have been put off for pick up 5 times. It's been over a month trying to return this. This is an ****** return. It's a freezer. We have a forklift, so any truck will do. All we need is for them to actually show up.

• Review fromJoe S

  Date: 09/13/2024

  1 star
  AWFUL AWFUL AWFUL Couldn't be worse. Ordered an appliance and it was somehow shipped through these morons. It sat in their warehouse for a week now and they cannot find it or provide any answers of when they might find it, never mind scheduling delivery. This is completely unacceptable. I have no idea how they are still in business based on the reviews I see here. Complete joke ..... but the joke is on me apparently Should be 0 out of 5, because that is what they have done zero!

• Review fromLynn R

  Date: 09/05/2024

  1 star
  Worst company to deal with and customer service too! Our shipment was delivered to a large company and their pallet was delivered to where our shipment was to go, The driver was told of his mistake, and he said that he would go get our pallet and deliver it. NOT!! Call the terminal and i was told that the driver was spoken to, but it was my problem now to get our pallet to the correct facility! We are hundreds of miles away, yet we got billed and had to pay for a shipment that never made it to where it was to go. We lost time and money getting the freight out of the large company to where it needed to go. I emailed XPO and I was told "thank you for this information." I emailed and called asking that why we needed to pay for their mistake, only to be ghosted! We would NOT recommend this company for shipping anywhere!! The woman that I had spoken with out the terminal in North Carolina was rude and not caring about getting our freight to where it needed to go. She stated that people make mistakes and there was miscommunication but did NOT try to resolve the issue. We had to hundreds of miles away! TERRIBLE COMPANY AND CUSTOMER SERVICE!! I WOULD LEAVE A ZERO STARS IF I COULD!!