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          Find a Location

          The Invincible Shoe has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • The Invincible Shoe

              177 W Putnam Ave Greenwich, CT 06830-5203

            • The Invincible Shoe

              1177 High Ridge Rd Stamford, CT 06905-1221

            Business ProfileThe Invincible Shoe

            Online Retailer
            Multi Location Business

            Current Alerts For This Business

            Alert:
            Information involving this firm's advertising is included in this BBB Business Profile.

            Additional business information

            Advertising Review:

            In January 2022, BBB contacted The Invincible Shoe regarding the following claim on its website: “Have Peace of Mind With Our Award-Winning Line Of Lightweight, Comfortable Safety Shoes."

            According to the BBB Code of Advertising, the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Because statements such as this can be proved or disproved, consumers may try to verify the statement by looking for data to confirm the 'award winning' claim. BBB requested the business substantiate or modify the claim but did not receive a reply.

             
            See all additional business information

            Contact Information

            177 W Putnam Ave

            Greenwich, CT 06830-5203

            Visit Website
            (203) 208-8707

            Customer Reviews

            1.31/5

            Average of 77 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            35 complaints closed in last 3 years

            18 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            The Invincible Shoe has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • The Invincible Shoe

                177 W Putnam Ave Greenwich, CT 06830-5203

              • The Invincible Shoe

                1177 High Ridge Rd Stamford, CT 06905-1221

              Location of This Business
              177 W Putnam Ave, Greenwich, CT 06830-5203
              BBB File Opened:
              7/9/2020
              Business Incorporated:
              10/19/2017
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Bryan T
              Contact Information

              Principal

              • Mr. Bryan T

              Customer Contact

              • Mr. Bryan T
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Smart shopping online

              Customer Complaints

              35 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/19/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I ordered from the women's section on the website, a women's size 8. They sent me a men's size 8. I emailed them and they are now proceeding to telling me that I ordered from the men's section when I know I did not. They claim easy returns and exchanges on top of the website, but they can't even make their mistake correct or post the proper information on their page. I would AVOID this company at all cost because they are obviously false advertising with their easy returns and exchanges and pretty much call you a liar when they are the ones who messed up. Maybe they should fix the website so when you order from the WOMEN'S section it is women's sizes not men's or notate that somewhere on the page. They finally sent me an RMA number to return the package, but now I am stuck paying $20 to return it and losing out on the money for their mistake when I ordered the correct item. I am attaching pictures of the order confirmation, the listing where it does not show anything about converting mens size to womens and the return reciept.
              Read More
              Read 34 More Complaints

              Customer Reviews

              77 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jacque A

              06/11/2024

              I ordered 2 pair of shoes almost 3 weeks ago. Still have not received them. I contacted customer service numerous times. Their story always changes. At 2 weeks since my order date, I still didn’t receive an email that they shipped out. Agent said They ran out of stock in the PA warehouse, so they had to ship them from their overseas warehouse and they have shipped so I would be getting an email with tracking number. After a few days I contacted them again. They sent me a tracking number and said I should have them within a week, it still just says a label was created but no tracking. Coming from ****** It’s been 5 days since that email. Not looking promising I will get them anytime soon. I understand if that had to get them from ****** where they are apparently made, but they don’t keep you updated unless you constantly email every week asking what the status is.
              Read 76 More Customer Reviews

              Local BBB

              BBB Serving Connecticut

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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