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Find a Location

Tint Master of Hartford has 1 locations, listed below.

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    Business ProfileforTint Master of Hartford

    Car Window Tinting

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    85 Airport Rd, Hartford, CT 06114-2004
    BBB File Opened:
    12/17/2002
    Business Incorporated:
    12/1/1998
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Tint Master Solar Control System LLC
    Business Management
    • Mr. Glen Ford, owner
    • Mr. Gelnford Teape, Managing Member
    Contact Information

    Principal

    • Mr. Glen Ford, owner
    • Mr. Gelnford Teape, Managing Member

    Customer Contact

    • Mr. Gelnford Teape, Managing Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/11/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Tuesday march 5th I went to Tintmaster of Hartford (** ******* **.) to get a quote to have my new vehicles windows tinted. I was told $379 for everything plus $80 for the windshield. I did not get a written estimate, just verbal. I gave the ok for that amount and scheduled the appointment for today Friday March 8th at 1030 am. I was forced to wait as I did not have a ride. They didn't get my vehicle in until almost 1130 am (an hour after my scheduled appointment). When they finished my vehicle around 3pm the owner handed me a written invoice charging me almost double what I agreed to. He handed me a bill for $850.69 which I immediately told him that is not what you told me nor would I have ever agreed to pay that amount. I was forced to pay because the work was already completed and if I left it would be theft and I did not want to get in trouble. I left the office to inspect the work and was appalled by the condition my brand new $105k vehicle was left in. Trash and liquid soap all over the interior and exterior of my brand new vehicle. They also completely drained the 2 batteries in my vehicle and needed to jump start it. This process forced my vehicle to alarm 60+ vehicle codes and my vehicle would not run properly. I was forced to drive in limp mode to the nearest dealership (******* **** in **** ********) to see if they could fix the issues. After an hour they had me up and running again. Upon arriving back home I further inspected my vehicle only to notice they had removed my license plate for unknown reasons and did not put it back in my vehicle. I've tried contacting the business owner for 2 hours before they closed to get my license plate back but they blocked my number. I contacted my local police department to explain the issue and they directed me to ******** ** which told me I need to file a report in person. Now I'm forced to drive my only vehicle with no license plate and risk being ticketed because of this.
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