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Find a Location

Travelers Companies, Inc. has 122 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTravelers Companies, Inc.

    Insurance Companies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 275 Customer Reviews

    Customer Complaints

    827 complaints closed in last 3 years

    331 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Travelers Companies, Inc. offers insurance products and services; home owners, renters, auto, boat, flood, identity theft, wedding and umbrella.

    Products & Services

    Claim Services, Prepare & Prevent

    Business Details

    This is a multi-location business.

    Find a Location

    Travelers Companies, Inc. has 122 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1 Tower Sq Stop 8A, Hartford, CT 06183-0001
      BBB File Opened:
      3/1/1928
      Years in Business:
      171
      Business Started:
      1/1/1853
      Business Incorporated:
      4/1/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Consumer County Mutual
      • Travelers Insurance Companies
      • Premiere Insurance Associates
      • American Equity Insurance Company
      • American Equity Specialty Insurance Company
      • Discover Property and Casualty Insurance Company
      • Discover Specialty Insurance Company
      • Farmington Casualty Company
      • Fidelity and Guaranty Insurance Company
      • Fidelity and Guaranty Insurance Underwriters, Inc
      • First Floridan Auto and Home Insurance Company
      • Pacific Select Insurance Company
      • St Paul Fire and Casualty Insurance Company
      • St Paul Fire and Marine Insurance Company
      • St Paul Guardian Insurance Company
      • St. Paul Medical Liability Insurance Company
      • St. Paul Mercury Insurance Company
      • St Paul Protective Insurance Company
      • St. Paul Surplus Lines Insurance Company
      • Seaboard Surety Company
      • The Automobile Insurance Company of Hartford, CT
      • The Charter Oak Fire Insurance Company
      • The Phoenix Insurance Company
      • The Premier Insurance Company of Massachusetts
      • The Standard Fire Insurance Company
      • The Travelers Home and Marine Insurance Company
      • The Travelers Indemnity Company of America
      • The Travelers Indemnity Company of Connecticut
      • The Travelers Lloyds Insurance Company
      • Travelers Lloyds of Texas Insurance Company
      • Travco Insurance Company
      • Travelers Auto Insurance Company of New Jersey
      • Travelers Casualty and Surety Company of America
      • Travelers Casualty Company of Connecticut
      • Travelers Casualty Insurance Company of America
      • Travelers Commercial Casualty Company
      • Travelers Commercial Insurance Company
      • Travelers Excess and Surplus Lines Company
      • Travelers Personal Insurance Company
      • Travelers Personal Security Insurance Company
      • Travelers Property Casualty Insurance Company
      • Travelers Property Casualty Company of America
      • United States Fidelity and Guaranty Company
      • Travelers
      Business Management
      • Ms. Patricia Dorval, Compliance Manager
      Contact Information

      Principal

      • Ms. Patricia Dorval, Compliance Manager

      Customer Contact

      • Ms. Patricia Dorval, Compliance Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      827 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/25/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      A client of Travelers totaled my car. The police on scene said it was clearly Travelers client that was at fault. Travelers rightfully accepted liability to pay for my totaled car but wants to pay around $2000 less than the car goes for!!! I've reached out to them numerous times and even provided reliable 'comps' and they keep on giving me the "run around"!! I don't understand why they not giving me what I deserve to get for their client totaling my car! I didn't ask for their client to total my car- but now that their client totaled it-give me the money for it!!!
      Read More

      Customer Reviews

      275 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Keesha D

      1 star

      07/15/2024

      I was almost murdered several times during the course of this claim. I wish I was exaggerating. This has been the worst experience of my life and that is saying a lot because my home was my stability after a kidnapping and attempted murder almost left me dead.

      Local BBB

      BBB Serving Connecticut

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