Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

New Haven Powersports has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNew Haven Powersports

    Motorcycle Dealers

    Current Alerts For This Business

    Alert:
    Information involving New Haven Powersports' advertising is included in this BBB Business Profile.

    Additional business information

    Additional Info:
    New Haven Suzuki-Kawasaki offers new and used mortorcycles, parts & service.
    Advertising Review:

    In June 2022, BBB contacted New Haven Powersports regarding claims in its online advertising, including:
    "Connecticut's largest Ducati Dealer!"
    "We're actually the largest stocking Ducati motorcycle dealer in Connecticut!" 


    According to the BBB Code of Advertising, superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests.  The business did not provide substantiation for these claims or modify them.   

    As of May 2023, the business has removed or modified the claims on its website; however, the claims remain on its online directory listings. 

    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    New Haven Powersports sells new and pre-owned motorsport vehicles, as well as parts and accessories. 

    Products & Services

    motorcycles, scooters, watercraft, ATV

    Business Details

    Location of This Business
    143 Whalley Ave, New Haven, CT 06511-3220
    BBB File Opened:
    8/16/2002
    Years in Business:
    52
    Business Started:
    7/18/1972
    Business Incorporated:
    7/18/1972
    Type of Entity:
    Corporation
    Alternate Business Name
    • New Haven Suzuki-Kawasaki
    • New Haven Suzuki Inc.
    Business Management
    • Mr. Brooks G. MacQuarrie, Vice President
    Additional Contact Information

    Fax Numbers

    • (203) 562-1813
      Other Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a bike from new haven power sports financed at 3000+ , I’ve had the bike for a month the warranty for parts was for a month. I needed transportation for the bike as they provide service to transport. I’ve told them before my warranty expired I need service they said ok bring it in they have no way 2 days later I’ve brung it they figured out it was my engine wanted me to pay 600+ plus labor work for a engine instead of using my warranty said they can’t do anything about it and now I’m paying off a bike I can’t use and they won’t help and care to help. Once they’ve made the help they didn’t care to help. They gave me * ***** ** **** bike and blamed me to say I messed up the motor by trying to do a burn out. I’ve had 6/7 hrs in bike
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.