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Business Profile

Online Retailer

Daddybutter LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.45/5 stars

Average of 11 Customer Reviews

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Review Details

  • Review fromTamara P

    Date: 02/17/2025

    1 star
    I ordered the Aloe Vera Pudding 16oz from this business. When I received the product, it was an 8oz jar and not 16oz. I contacted Khalil and sent pictures of the discrepancy and was told he will send an additional 8oz. I got bogus tracking numbers and never received the product. He even had the nerve to ask me to send the product back to him so he could correct the mistake. All I can say is, don't order from this business. He needs to be shut down!!
  • Review fromStaci W

    Date: 01/02/2025

    2 stars
    They take forever to ship and the way they treat their customers online is atrocious. If you make a respectful comment and they don’t like it- they will create a faceless account to attack you. Completely immature and I see why they have an F on here .
  • Review fromBruce P

    Date: 09/15/2024

    1 star
    This is the worst experience from a black owned business ever. I finally received a package but all bottles were leaking and the box was destroyed when picked up from the post office. 5 other items I ordered were not included. Called the owner and he said he would replace all the leaking bottles and the 5 other items has not been sent. It’s has been 8 weeks. I’ve called spoke with the owner and he acts like he is unconcerned. He makes it bad for black businesses.
  • Review fromKeisha M

    Date: 07/30/2024

    1 star
    Terrible customer service. Order was sent back to them and it’s been waiting at their post office over 6 weeks. I was told a new order would be sent out if the tracking don’t update. I waited a few days later contacted them about the new order. Their response we will send order out once we get the old order. He stated it’s not my fault the package was sent back to us. They lied. Once I told them don’t worry about it I disputed it they replied thanks for the heads up please remove yourself from our page… Not professional at all Will spend my money somewhere else
  • Review fromTiffany H

    Date: 07/20/2024

    1 star
    Very poor business practices! First my order was incorrect . I notified Khalil and the correct order was delivered shattered ,completely damaged and unusable. I requested a refund and no response to my five emails .I also ordered the JBCO deep leave in conditioner and this was my second order. The jar was much larger but the ingredients did not match the ingredients advertised online. This is false advertising.The ingredients on the jar contained Biotin. I am allergic to Biotin so I would have never ordered it especially for 50.00. This is horrible since you try and patronize businesses of color and this is how they treat customers. This is the fourth time I have had issues but never again. His products did not promote hair growth nor did they clear up any skin conditions.
  • Review fromFelicia P

    Date: 04/04/2024

    1 star
    Have yet to receive my complete order(ordered in Feb it’s now April). Customer service is terrible because the owner doesn’t know how to properly communicate without being arrogant and he gives the runaround. When contacted multiple times he kept saying that he was shipping it 3 times and still never got it. I love supporting black businesses but this was not a good experience. Too much money spent to not receive the products or refund. DO BETTER! I also feel he doesn’t know how to manage his shipment orders effectively while ship them out in a timely manner. He needs to hold orders until he can catch up and that might alleviate missing items in the shipments. Never again and I’m going to tell everyone I know not to buy!
  • Review fromChantae M

    Date: 03/03/2024

    5 stars
    I purchased the Parasite toothpaste set.It was worth every dime I spent.My teeth look pretty and shiny.Before I ordered I was using crest and my teeth would still feel like plaque was still on them and the Listerine would leave blue stains in my mouth and I would end up having to rinse my mouth with peroxide.Daddysbutter mouth wash is strong but a great product.Im very pleased with what I ordered from Daddybutter.
  • Review fromQiana T

    Date: 01/13/2024

    1 star
    I am highly disappointed I received my products and they were unlabeled. I did reach out to the company to let them know and it's been months no response. It took a while for them to ship my items out, then to receive them unlabeled. I have no clue what the ingredients are so I can't use them. I have emailed them as well as direct message them on Facebook. This is very unprofessional and very disappointing. This was my first and ONLY time purchasing. He will cater to people on Facebook but won't respond to a simple email. I was not asking for money back, I simply wanted labels. This was a unpleasant experience and it's very terrible to ignore your customers. The owner of this company is very rude and unprofessional.
  • Review fromNaquivia W

    Date: 12/01/2023

    1 star
    I liked their natural deodorant. However, my overall experience was bad. The shipping is extremely long, about a month long. They do have the option for you to pay for a monthly subscription which will help increase shipping speed. However, for a first time buyer I wanted to try their products first without having to commit to a membership. I bought an item and received something completely different. They have a no refund policy. I tried to reach out twice via email to get the problem corrected and never received a response. The item I received didn’t have a label or even instructions attached to the product. So I was left to guess what to do with it. Overall, the lack of customer service and long shipping times made this an unpleasant experience.
  • Review fromAdane W

    Date: 10/27/2023

    1 star
    I've I been a customer since 2019. Spent hundreds at this company. Have had no issues up until recently. I made a purchase early September 2023 from DaddyButter and it is now late October 2023 and I still have not received my package. I sent numerous emails, text messages and have had several calls with the owner and still no solution to getting my package or refund. When finally getting in touch with the owner, Khalil J******* he reassured me I'd get my package and when too much time went by I requested a refund that he also reassured me he'd give me. Still no package and no refund. When speaking with him over the phone, he is very rude, unapologetic and nonchalant about the matters at hand as if he's not running a business and fails to do what he says from the previous conversations. He is withholding my money I spent from my recent order and I want it to be returned to me due to not receiving my items I paid for. He should not be allowed to run a business if he's going to do this to people.

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