Reviews

This profile includes reviews for Gates GMC Truck, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Gates GMC Truck, Inc. has 7 locations, listed below.

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  Gates GMC Truck, Inc.

  143 Boston Post Rd North Windham, CT 06256

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  Premier Chevrolet, Inc.

  P.O. Box 457 Brooklyn, CT 06234

• 

  Gates GMC Truck, Inc.

  512 Providence Rd Brooklyn, CT 06234-3413

• 

  Gates GMC Truck, Inc.

  Po Box 643 Putnam, CT 06260

• 

  Premier Chevrolet, Inc.

  P.O. Box 457 Brooklyn, CT 06234

Review Details

• Review fromAndre P

  Date: 10/29/2024

  1 star
  What a total waste of time Talking about a dealership without honor or integrity . I say this because I've bought too many cars and dealt with too many dealers and it's hard to surprise me. We went there twice which is an hour and a half drive each way then We wanted a car after several weeks of negotiating. We finally agreed on price of their car and trade-in was pretty much all set from the start. They just needed to look at the car in person for the second time. At second trip we were in a hurry cause we had an appointment so we stopped by. They looked at the car. They said they'll call us back in just a few after they research it a little bit more That never happened. We got a text message 5 days later that somebody came and bought the car right after we left. I asked why didn't you let us know ?and their reply was because the party didn't pick it up till 5 days later. That was the answer. So I went back and forth and it's upon layers of lies driven by well The usual greed run by a kid with a smirk probably owners, relative or son as a GM.lol They knew I was working with another place and even bigger discount than they're offering but involved a few hour drive which I backed out of in the name of this one. They don't deserve fancy buildings and fake fancy atmosphere paid by deception and milking a customer then laughing about it somewhere in a meeting and calling it a good business practice Their apology was fake, not genuine as this is their practice of doing things. If they went back in time they would still do it the same way. They've done it before and they'll do it again. I'm sure they'll come up with some nonsense reply to this that if they do I will will do P.S. underneath this

• Review fromKimberly L

  Date: 01/25/2023

  1 star
  I've been a loyal Nissan customer since 2005. Every 3 years I lease a new Nissan. I'm on my 6th and my LAST. I have the 2021 Rogue SV, had it for 1 year and 15,900 miles when I learned at my oil change that the tires are basically bald. Thru a few employees we learned some very useful info. 1. The service dept has been seeing ALOT of this problem, this is just Gates in Windham CT, imagine nationwide. A million complaints online about tires going bald. 2. they put pretty tires on the cars to help sell them, but they are very soft, so they don't last. 3. when they put the tires on they only have 9/32 of an inch of tread but if you buy the tire new, you get 12/32. My car has 3/32 at 15,900 miles. In winter in CT. They knowingly sell these cars like this and then charge you $800 in tires you shouldn't need. After going back and forth with Gates, a week later...they will sell us the tires for $600 and that's supposed to be a deal bcuz they are $1000 tires. I drive a Rogue not a *********  So, we're doing it on our own and never using Gates or buying Nissan again.