Home Inspections
Sherwood Inspection Services, LLCFind BBB Accredited Businesses in Home Inspections.
About
This business has 1 alert
Important information
- Advertising Review:
In March 2023, BBB contacted the business regarding claim in its advertising.
In its advertising, the business states "Our inspections are so thorough - they're 200% guaranteed!" and "We are so confident of our exceptional service, that we offer our customers a 200% guarantee! What that means is, if for any reason you are not satisfied with your inspection, we will pay for another inspection with a home inspection company of your choice up to the amount of our fee."Its website also offers a "FREE 90-Day Inspection Guarantee" and "FREE 90-Day Termite Guarantee." Some time in 2024, this claim was removed. The website now states "We’re currently offering a 90-day Guarantee with every home inspection so, don’t delay! "
Under the BBB Code of Advertising, when using the term guarantee, the advertiser must clearly and conspicuously include a statement that the complete details can be seen prior to sale. These details must disclose any material limitations on the guarantee. Advertisers should only use “satisfaction guarantee,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. Since its policy may not include a full refund, BBB suggested that the business may want to consider modifying this statement. Offering a "200% Satisfaction Guarantee" may be misunderstood by consumers to mean that the business will double the amount paid if the consumer is not satisfied. BBB asked for clarification of this guarantee and an explanation of the terms. The business did not provide clarification or add the terms to its advertising.
About This Business
Business Details
- Local BBB:
- BBB Serving Connecticut
- BBB File Opened:
- 9/24/1999
- Business Started:
- 1/11/1982
- Business Incorporated:
- 7/13/2000
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. David Sherwood, Member
Additional Contact Information
- Principal Contacts
- Mr. David Sherwood, Member
- Customer Contacts
- Mr. David Sherwood, Member
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Referral Assistance
- Consumer Protection, CT Department of (DCP)
450 Columbus Boulevard
Hartford CT 06103
Phone Number: 860-713-6100
http://www.ct.gov/dcp/ - Business Categories
- Home Inspections, Mold Removal, Radon Testing, Mold Testing, Water Analysis, Carbon Monoxide Detectors
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