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Find a Location

OneWall Communities LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforOneWall Communities LLC

    Real Estates
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    OneWall Communities LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      707 Summer St Fl 5, Stamford, CT 06901
      BBB File Opened:
      11/1/2021
      Business Incorporated:
      11/9/2011
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Ron Kutas, Manager
      Contact Information

      Principal

      • Mr. Ron Kutas, Manager

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      5 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Deneen G

      1 star

      04/19/2024

      Terrible...I moved in six months and should have just leaved in my car. They had three months to renovated the apartment and did nothing. I came on a Friday was unable to see the apartment before moving in the next day. It needed to be painted, carpet and other flooring replaced, tubs and shower wall resurfacing, bullet holes in the walls, closet doors falling apart, stove not working, dirty light fixtures, and multiple plumbing issues. Now my washer/dryer combo not working, and I have not received any of my ADA accommodations to-date. Oh, nor to mention they are closing out maintenance tickets as if they have completed the work. The reason behind that is they are unlicensed to operate this apartment complex. Place have mice, roaches, and bad mold problem. The AC unit doesn't work either. They make all kinds of excuses for the problems. We are now on rent strike. DO NOT MOVE HERE...YOU WILLBE BETTER ON THE STREET OR SLEEPING IN YOUR CAR.

      OneWall Communities LLC Response

      04/25/2024

      Although *** ******* had many issues upon moving in, we have since been working through all items to have them resolved. A member of our maintenance team visited her in February to address her concerns; and one of our contractors followed up in March to address other issues. Work orders that are being closed out are for DUPLICATE work orders only. The "service notes" in all the closed work orders indicate the same. One work order for all unresolved issues will remain open until the completion of the work. To address her additional concerns; Heather Hill by OneWall works very closely with ****** ****** ****** to comply with all city and state requirements regarding licensing. We have a pest control company that comes out once a week to address any resident issues.In addition, if there are any emergencies (such as AC issues), we have an emergency maintenance line that is available 24/7. The weather in PG County has not been above 70, so although AC issues are technically not considered an emergency at this time, we are diligently working through ALL service requests regarding heat or AC.

      Local BBB

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