Customer ReviewsforReFlexMD

I recently began receiving medical care at ReflexMD, and I must share my extraordinary experience with Jennifer R. From the moment I contacted ReflexMD, Jennifer's exceptional customer service, expertise, and kindness set her apart. Faced with the daunting task of finding a new medical provider after being with my previous one for 20 years, I was filled with anxiety. As a chief skeptic with a demanding schedule, it was crucial for me to find a provider who could meet my needs and adhere to a strict timeline. I initially reached out to several medical providers, but each fell short of their promises. Despite upfront payments, these providers could not deliver the comprehensive care I required within my timeframe. After experiencing three disappointing encounters, I almost gave up on treating my condition. Then, I found ReflexMD and was fortunate enough to connect with Jennifer R. Her genuine care, expertise, and immediate sense of urgency restored my hope. Jennifer assured me she could meet my needs and timeline, and despite my lingering skepticism, I gave her the opportunity to prove it. She delivered beyond my expectations. Jennifer provided me with legendary service, reminiscent of the exceptional experiences one might find during a return at Nordstrom. Her service is truly a rare find today, and I am deeply grateful for her support. I also want to extend my thanks to the pharmacy and Dr. Jones for their contributions to my care. Thank you, Jennifer, for your remarkable service. It has made a significant difference in my life. Sincerely, Jason P.S. Product is to be delivered tomorrow????

Hello Jason, Thank you so much for sharing your extraordinary experience with ReflexMD! We are absolutely thrilled to hear about the care and support you received. Jennifer's dedication to providing top-notch service is truly remarkable, and we’re delighted she could help alleviate your concerns during such an important time. Your kind words will be shared with Jennifer, the pharmacy team, and Dr. Jones. They will surely appreciate knowing how much their efforts have meant to you. If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to help, and we’re honored that you chose ReflexMD to support your health journey. Thank you once again for your feedback and for trusting us with your care.

Absolutely nightmarish. They lure you in with your initial purchase of $297 and then rebill you $497 without consent , and you’ll never receive that second package. Try to cancel your membership and they’ll require a thesis statement as to why via email . Try to request a refund and they’ll deny you, but they’ll offer you a fraction of the refund and the product YOU NEVER RECEIVED IN THE FIRST PLACE with no eta. I wish I had read the reviews before I gave them my card, this company is a total joke. Staff will not help you and management is nonexistent . Scam artists

Hello Lauren, We are truly sorry to hear about your negative experience and appreciate you bringing this matter to our attention. Your feedback is crucial as we strive to improve our services. We understand how frustrating this situation has been, and we want to let you know that a full refund has been processed for your account. Our support team has also contacted you to inform you of this resolution. We sincerely hope this helps address your concerns. Please know that we are committed to making things right, and if you have any further questions or need additional assistance, don’t hesitate to reach out. We value your feedback and will continue working to ensure a better experience for all our customers.

They won't cancel; they will keep taking your money. No one is ever available to chat on the phone. They took $497 at the first and end of the month, so technically it is a scam about paying only 399 a month. It is costing me $1000 a month.

Dear Maxine, Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced. After reviewing your case, we found that you submitted an email request on 08/06/2024 to cancel your subscription due to financial constraints. Our team promptly forwarded your request to our wellness advisers, and your subscription was cancelled on 08/07/2024. We also processed a full refund of $497 for the amount in question. We strive to provide excellent customer service, and we are sorry to hear that you had trouble reaching us by phone. We will be reviewing our processes to ensure that this doesn't happen again in the future. If you have any further questions or concerns, please don't hesitate to contact us directly at +1-888-807-2462 from 7 AM to 4 PM PST, or email us at [email protected]. Thank you for allowing us the opportunity to resolve this matter. Best regards, The ReflexMD Tea