Business ProfileforSkygear Solutions

Purchased Mavic 3 Fly More kit from Skygear // Daniel Herbert. After delayed shipment and incorrect shipping service I paid extra for, 11 days after purchase I received a used/broken car part instead of drone. To say the least, I was shocked upon opening the box. Though I don’t know him personally, we have several mutual friends/associates; I’ve known of Daniel in the industry as a pillar of the community, and would never suspect a purchase from him could go so horribly wrong and so very worrisome. Due to hot+cold communications with him, this has only added to the frustration of this issue. There was a lot of finger-pointing on Daniel’s part as to the issue; tbh, none of that pertains to me. As a customer, I would expect either the product or a refund to be expeditiously delivered after this mishap. Neither of these things have happened, nor does any of the buyer protections he underlined to me initially, offer any recourse. Had I used my debt card, I would be at a complete loss of thousands of dollars, due to the negligence of Skygear // Daniel Herbert. Currently in the middle of CC dispute in hopes of recovering funds. This can be up to an 8-week process. Running a small business, this is the last thing anyone should have to deal with/stress out about. I will update this review accordingly; I’m obviously upset about the situation, but am keeping this review as objective as possible. For now, this is a 1-star transaction. Have spent the last 4-5 weeks nonstop worrying/dealing with this, and trying to find clarity in our communications. Until things are rectified on his end, I cannot suggest employing Skygear in any professional capacity.