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            Business ProfileforThe Retail Market

            Online Retailer

            Current Alerts For This Business

            Alert:
            Consumers report non-delivery of products. 

            At-a-glance

            Customer Reviews

            3.25/5stars

            Average of 16 Customer Reviews

            Customer Complaints

            30 complaints closed in last 3 years

            30 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            16192 Coastal Hwy, Lewes, DE 19958
            BBB File Opened:
            12/11/2023
            Years in Business:
            3
            Business Started:
            9/28/2020
            Alternate Business Name
            • The Storepaperoomates Company
            Additional Contact Information

            Website Addresses

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            30 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/07/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Purchased item on Saturday, June 1, 2024 online at retailmarket.net 82.03 spent (including 14.90 Priority 2-3 day shipping) Order status has been "In Process" for 8 days. Complaint: No response to email inquiries made on the website or from my personal email. No phone support to request a refund or order status. Many bad reviews on Google in the past few months, including my own. Will be reporting them on BBB as scam/fraud as well, if issue isn't resolved. Order # RO-9997 Website: retailmarket.net Contact Info: [email protected] Mailing Address (US, Global): 16192 Coastal Hwy Storepaperoomates, LLC Lewes, DE – 19958 USA Mailing Address (EMEA): Sinsuat Avenue The Retail Market AM Building, 2/F, MBRH Cotabato City, Cotabato – 9600 Philippines

            Customer Reviews

            16 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            EURAH G

            1 star

            07/10/2024

            Not satisfied! Ordered a camera [order 1RO 8989] since May 23, 2024., which was listed as in stock and expected delivery day to be 8 days. I am still waiting. Needed it for my vacation and had to go and pick another one in the essence of time. Wrote two emails to follow up and a third to return my money. So far, I'm still waiting. 07/10/2024 EGG

            Local BBB

            BBB Serving Delaware

            BBB Reports On

            BBB reports on known marketplace practices.

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