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            Business ProfilePallino Solutions, LLC

            Collection Systems
            BBB accredited business

            Current Alerts For This Business

            Alert:
            Pallino Asset Management is a not a collections company and does not take direct debt payments.  If you need help making a payment, please contact Megan at 1-800-516-6045 and she will connect you with the correct agency.

            Contact Information

            Middletown, DE 19709-6402

            (800) 516-6045

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            27 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/8/2021

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Pallino Solutions, LLC is a master servicing data management company focused on collections and billing statement analytics.  The company provides full-service solutions including auditing, reporting, billing and compliance oversight.  Specific services include:

            • End-to-End Recovery Cycle Management Infrastructure
            • Medical Revenue Cycle Management for Hospitals, Physician Groups, and Emergency Room Companies
            • Fintech and Telecom Billing and Collections Recovery Compliance Oversight
            • Small Business Loan Collections and Recovery
            • Banking Collections and Recovery (revolving loans, installment loans, personal loans)

            Products & Services

            Pallino Solutions, LLC provides revenue cycle management to the medical industry: hospitals, physicians, independent emergency room companies with regard to billing and collections.

            Business Details

            Location of This Business
            Middletown, DE 19709-6402
            BBB File Opened:
            9/16/2009
            Years in Business:
            16
            Business Started:
            3/9/2008
            Business Incorporated:
            11/18/2004
            Accredited Since:
            3/8/2021
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Pallino Asset Managment, LLC
            Business Management
            • Ms. Megan Reed, Customer Care and Reporting Manager
            • Mr. Robert DiGennaro, COO
            • Hillarey Bell, Manager of Partner Network
            Contact Information

            Customer Contact

            • Ms. Megan Reed, Customer Care and Reporting Manager
            • Hillarey Bell, Manager of Partner Network
            Additional Contact Information

            Fax Numbers

            • (302) 378-0120
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            27 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/03/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Trying to pay off a collection amount that was placed on my credit report back in March of 2019 on my. I called the original creditor of the amount they then transferred me to Pallino Solutions stating they have taken over the collection. I have reached out numerous times trying to get this paid / paid off so I can have it stop negatively affecting my credit I have not received a call back or type of communication with them. I am willing to pay this amount back because when the account was open I also did have Medical insurance to cover this bill that had been placed in collections I am just trying to get this taken care of. Please and Thank you
            Read More
            Read 26 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michael S

            03/20/2023

            I have a medical bill that my insurance didn't cover so it went to Pallino for collection. When I found out about the collection I tried to get in contact with Pallino but nobody would answer the phone and when trying to leave a message the mailbox was always full. I have tried for 3 weeks calling multiple times a day to get in touch with Pallino asset managment. How is somebody supposed to fix their credit or settle a debt if the people handling it refuse to communicate? I highly suggest if you are a business trying to use a collections agency to go elsewhere. If you are a person trying to settle a debt, try finding another route because Pallino doesn't want to so their job.

            Local BBB

            BBB Serving Delaware

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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