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            • Shiply

              600 N Broad St # 5-3290 Middletown, DE 19709-1032

            Business ProfileShiply

            Mailing Services

            Current Alerts For This Business

            Alert:
            This company is based in the United Kingdom. The Delaware address is a REGISTERED AGENT address only, and not the physical location of the business. 

            Contact Information

            600 N Broad St # 5-3290

            Middletown, DE 19709-1032

            Visit Website

            Customer Reviews

            4.39/5

            Average of 176 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            48 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            600 N Broad St # 5-3290, Middletown, DE 19709-1032
            BBB File Opened:
            11/16/2021
            Business Management
            • Mr. Robert Matthams, CEO
            Contact Information

            Principal

            • Mr. Robert Matthams, CEO

            Customer Contact

            • Mr. Robert Matthams, CEO
            Read More Business Details and See Alerts

            Customer Complaints

            48 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/27/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Dear BBB, I filed complaint number 20412230 against the shipper directly but have not had a response so I am now filing a second complaint against Shiply. On July 16, 2023, I contracted with a shipper, ****** *********, through Shiply. He was supposed to pick up three items of furniture and deliver them. He requested a cashier's check of half of the amount, $350 which I sent. The post office confirmed that the cashier's check arrived. He never picked up the items and has not replied to my requests for a refund. This is just plain theft. I would like Shiply to refund me the $350 since they accepted him as a shipper in their company and he then stole from me. Thank you so much. All best,
            Read 47 More Complaints

            Customer Reviews

            176 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rosalyn P

            07/29/2024

            The first driver charged me extra money on top of the quote that I was given, and didn't deliver my item. No call, no show. Was able to get the money back that he charged me thru my credit card company. Shiply allowed me to relist the item. The second driver was from different company and was AWESOME! Very professional and kept me informed of the delivery.
            Read 175 More Customer Reviews

            Local BBB

            BBB Serving Delaware

            More Info on Local BBB

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            BBB reports on known marketplace practices.

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