Business ProfileforBusiness Class Air

I had purchased a round trip to overseas with AirBusinessClass.com in June 2023 through email and their protection plan promised to reschedule the flight(s) or refund without any fees if the request was done in advance ( I have a voice recording of the sales rep). The original departure flight was in late August, I contacted AirBusinessClass.com in late July to request to change my return flight. They did not respond, and later, the reps stopped communicating altogether and disappeared. As the scheduled departure flight date was approaching in 7 days without hearing back, I warned AirBusinessClass.com's Information and Customer Service by email which was shown on their website. In the warning email, it says that if they did not respond, I would have to dispute the charge. No one responded. Finally, 3 days before the scheduled departure date, I disputed the amount charged by AirBusinessClass.com with my credit card company. I planned this trip in March 2023 but could not go because they did not provide a new return flight and after 4 months, they are not paying back my credit card company, so I had to hire an attorney to demand the payback which is still going on. If anyone knows how to contact AirBusiness.com regarding this kind of matter, please kindly let us know.

Hello. This profile belongs to BusinessClassAir.com, and we are not in any way affiliated with AirBusinessClass.com with whom you apparently purchased a ticket. Please remove this review and post it on the correct company's page. If there's anything that BusinessClassAir can help you with, please do not hesitate to contact our Customer Service department at [email protected]. Thank you.