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Find a Location

Yellow Pages 365 Online has 1 locations, listed below.

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    Business ProfileforYellow Pages 365 Online

    Publishers Directory

    At-a-glance

    Customer Reviews

    1.27/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1000 N West St Ste 1200, Wilmington, DE 19801-1058
    BBB File Opened:
    9/29/2011
    Business Management
    • Ms. Jody Lefebvre, President
    Contact Information

    Principal

    • Ms. Jody Lefebvre, President

    Customer Contact

    • Ms. Jody Lefebvre, President
    Additional Contact Information

    Fax Numbers

    • (855) 696-6365
      Primary Fax

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/20/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    In April 2022, my place of employment, *** *****t Wood Products, LLC, began receiving calls from Yellow Pages 365 Online. Steven asked if we would like to renew our subscription for advertising with YellowPages365Online. He asked for the name and email address of the person in charge of accounts payable and I provided Steven with my name and email address. Since I only began working here in September 2021, I asked Steven who authorized the purchase of advertising with YellowPages365Online. Steven stated that he could not provide me with information. We are a small business of only three employees. In my second conversation with Steven in the same month, I informed Steven that we are not interested in renewing our subscription for advertising with YellowPages365online as he was still unable to provide me the name of the person who authorized the purchase of advertising and the date of purchase. Steven informed me that he would be sending an invoice for 12 months of advertising/Online Advertising Fee in the amount of $599.98. He also provided me with a confirmation of cancellation for listing, giving me the number 05202022-03. I wrote down this information to further investigate our accounting records and determine how/when this business was initiated, however, I was unable to find anything in our accounting records. Invoice #530 039 provided by YellowPages365Online in the amount of $599.98 included Customer Information, which indicated my email address as the login and a password. I accessed the advertising by YellowPages365Online to find minimal information about our business. This information only included our address, my email address, and my name. Additionally, the name of our business, *** *****t Wood Products, is spelled incorrectly as a proper noun. It was quite obvious to me that the "advertising" service was not a legitimate service, at all. A female voice called today in inquired of payment on the invoice,I told her it was not authorized.

    Customer Reviews

    15 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    paul c

    1 star

    07/31/2024

    the keep calling my business every 3 weeks for the past 2 years or so and they havent stopped . I wish I could do something to stop them it is really driving me nuts. don't send these people a dime.

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