Business ProfileforLibby Twins Heating And Air Conditioning LLC

Is the business LIBBY TWINS ************************** LLC no longer in business??? Their 2 phone #s both have an identical greeting, asks that you leave a message at the tone, and THEN says "the mailbox is full, and cannot accept any messages at this time". ************ and ************. This has been the case FOR WEEKS NOW. Prior to the mailbox full, I had also left voicemail but got no return call/contact.Within the last 2 weeks I have sent them a detailed email to their address listed online. NO response, although my email hasn't been returned as undeliverable.MY SITUATION: in 2014 we purchased complete a new Carrier-brand heat pump/ac from Libby Twins. LT also installed the equipment. Carrier has a 10 yr warranty on parts; we had a cooling issue in August 2022, for which a Libby Twins technician came to our home, diagnosed the defect, confirmed he would be ordering a replacement part which was under warranty; the tech took a photo with his phone of our warranty pages so he had the model #, etc. Fine. The tech said that b/c of "supply chain" issues it would likely take 4-probably 6 weeks for the part to arrive at Libby Twins, and he'd call us when the part was in. Then we'd set up a date for him to install the new part.AND THAT IS THE LAST CONTACT I have had with Libby Twins, a company that has been in business for decades, and which has an A+ rating by BBB. I CANNOT GET ANY RESPONSE from Libby Twins. PLEASE investigate whether the company has gone out of business!! THANK YOU. NLahey 05 Dec 2022