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Find a Location

Smokey Bones Bar & Fire Grill has 1 locations, listed below.

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    Business ProfileforSmokey Bones Bar & Fire Grill

    Restaurants

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Corporate Headquarters 2999 NE 191th St Suite 500, Aventura, FL 33180-3117
    BBB File Opened:
    6/17/2013
    Years in Business:
    16
    Business Started:
    10/22/2007
    Type of Entity:
    Corporation
    Alternate Business Name
    • Barbeque Integrated Inc.
    Business Management
    • Ms. DJ Cruz, Marketing Coordinator
    • Ms. Amber Farson, Marketing Specialist
    • Ms. Jackie Liberman, Social Media Coordinator
    Contact Information

    Principal

    • Ms. DJ Cruz, Marketing Coordinator

    Customer Contact

    • Ms. DJ Cruz, Marketing Coordinator
    • Ms. Amber Farson, Marketing Specialist
    • Ms. Jackie Liberman, Social Media Coordinator
    Additional Contact Information

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/22/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I contacted Smokey Bones but was never contacted. We placed a takeout order of 24 chicken wings. We found feathers on them. So disgusting.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vincent J

    1 star

    07/21/2024

    I was there july 21st. I ordered at 12:10 a.m. my wife and I was ordering take out. We ordered the bone fire +4 with double meats was about $68.00 After we paid for our food my wife gave the waitress a $10 cash tip. But after we received our order my wife was asking the waitress questions about the food. The waitress caught a attitude and walked off back in the kitchen. My wife asked to speak to the manager because my wife was upset about her walking off after my wife tipped her, so we wanted the tip back so we could give to a more deserving waitress. But the manager never came to speak with us or resolve the issue. Instead the police were called. Once the police arrived the manager came and refunded the tip. Then we gave the tip to another waitress. But in the process of this the police had to run our i.d.s which was unnecessary we feel like the restaurant discriminated us tonight and we are very upset. This happened at smokey bones in *****************. After that they banned us, smh we bought food and tipped and we get banned.

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