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Find a Location

CSL Plasma Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCSL Plasma Inc.

    Blood Bank
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.22/5stars

    Average of 30 Customer Reviews

    Customer Complaints

    86 complaints closed in last 3 years

    30 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Headquarters
    900 Broken Sound Pkwy STE 400, Boca Raton, FL 33487-3513
    BBB File Opened:
    8/14/2015
    Type of Entity:
    Corporation
    Business Management
    • Ms. Sonya L. Williams, Senior Manager
    • Mr. Mike Deem, President/CEO
    • Mr. Robert Lawler, Treasurer
    • Mr. Greg Boss, Secretary
    • Mr. John Levy, Director
    • Mr. Val Romberg, Director
    • Customer Service Manager
    Contact Information

    Principal

    • Customer Service Manager

    Customer Contact

    • Ms. Sonya L. Williams, Senior Manager
    • Mr. Mike Deem, President/CEO
    • Mr. Robert Lawler, Treasurer
    • Mr. Greg Boss, Secretary
    • Mr. John Levy, Director
    • Mr. Val Romberg, Director
    • Customer Service Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    87 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    So on may of 2023 I went in to the csl plasma center in Norml IL as I usually do and go rude and ugly Stares but I just want to my set and sat down and waited to be hooked up to the machine once the nurse came over she proceeded to put the Needle in my left arm turn it on and walked away so I went back into my phone and within the next second the machine made type of noise and there was another lady that pushed some type of button and next thing I know my blood is now going into the plasma bottle so I quickly say hey is this supposed to be doing this and the lady said no it's not and with a Attitude said you gone be Deferred for 8weeks so I waited for my lil bro Newt and right before we leave a lady come out and says to me you have to stay for 14 minutes and being that I refuse because I was so upset at what just happened to because I'm of the lgbt community they found a reason too band me from doing plasma at their center and they employee cat lied and said I chased her down and that was a lie which they said I did but have no proof of anything they said they're defaming my name so something needs to be done about the business that is being ran by power tipping people it like they're looking for reasons to band people the don't like or have a problem with cause just today April 19 2024 they just tried to say my little brother had bad hygiene and was trynna not let him do plasma so I've been looking to take legal action against this matter but this plasma center is corrupt and outta control they're rude disrespectful and power trip is unacceptable
    Read More

    Customer Reviews

    30 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Laura T

    1 star

    07/05/2024

    This company is scamming clients with false advertisement. Branch managers have admitted they have no communication or organization with in the company.

    Local BBB

    BBB Serving Southeast Florida & the Caribbean

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