ComplaintsforInvestigative Recovery Services LLC
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Complaint Details
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Initial Complaint
06/11/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Hello, ************ filed a fake collection notice on my Experian account for 2020 for ********** Emergency Services in **. I dont live in ** so they obviously didnt plan this fraud act through.CMED17XXInitial Complaint
06/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have never taken a loan out at this placeInitial Complaint
06/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Recently I checked my credit report from Experian and seen that there are two fraudulent collection accounts from this company. One for $630 opened in 2020 and another for $680 I have never applied or received a Pay Day Loan, Advance Loan and add the fact that Im not even from **. Never heard of this company nor the original creditor and I cant seem to get in contact with anyone regarding this debt whenever I have call, no one answers. I have disputed this account already with Experian and I have also filed an Identity Theft Report with FTC but it seems that this company either isnt responding or isnt making any progress to remove this from my credit however they keep updating the balance/status. If both of these arent removed from my credit report in the next few weeks, Im going to proceed with legal actions.Initial Complaint
05/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I noticed a collection account on my credit report in January, 2022. I contacted this company on 1/28/2022 to receive more information about it. I spoke with **** and she informed me that this account was from Advance Cash Loan Services. She also informed me of an email address and bank account this loan was processed with. The information that she provided to me does not belong to me. She filled a dispute on my behalf and said it would take ***** days to be removed from my credit report. As of today this account still shows on my credit report. I called them back on 5/23/2022 and spoke with **** again. She said the dispute was denied and the account will remain on my credit report until paid in full. I informed her again that this information is not mines. She said she would speak with her manager and give me a call back the following day. I have not heard back from them as of 5/25/2022.Initial Complaint
05/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I recently noticed this company placed a collection on my credit report for a ********************** which I did not use. I contacted them and the info they provided was inaccurate. The timeline they produced was also inaccurate. The bank account they stated was closed years before they claim this debt occurred. I asked for documentation of proof of debt from the original debtor. They have failed to produce.This is a fraudulent claim as I have never done business with and do not owe the debt they claim. There are multiple other complaints with the same MO listed. I would like this fake debt removed from my credit report ASAP.Initial Complaint
05/14/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Please see uploaded pics showing the fake account info posted on my experion credit report. I checked my credit report from Experian today and saw this company has placed a collection on my report that I am NOT the owner of. I have never taken out a payday loan as I have credit cards and a great career. It looks like the fraudulent company stated an original balance and another balance thats due. After researching them, they are scamming others the same way. I never heard of them and again, have not taken out a loan with the original creditor they listed. After speaking with the original creditor, they advise that Investigative Recovery Services is a scam and to seek criminal action. My current employer offer legal shield and I will start an investigation into this organization as to why they allowed them to falsely put fake debt on people's credit profiles. I will also be sure to involve the district attorney for the city they operate out of. According to PPP loan information, this business took out 2 loans (****** and ******) from ************ by an Alaskan native male. That information will help aide me in finding out why they are allowed to scam people and place fake collections on consumer's credit reports. immediately!Initial Complaint
05/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company is reporting a false collection on my Experian credit report. They are reporting a payday loan collection that I never had. It was filed in 2020. This is absolutely not accurate. There are 67 other complaints with the same problem from this company. They don't even have a phone number listed on the report. I disputed it twice but it still there. This absolutely a fake claim.Initial Complaint
05/03/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am on Social Security Disability. I been on ******** since I was 26 years old. I also have medically needy as a secondary. I am not responsible for this ****. It should be covered. I have never seen a **** or anything from these people. I have no idea who they are. I want this removed off my credit report and resolved asap. I submitted my numbers also for ********* It's ***************************.Initial Complaint
04/30/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
They are trying to collect on a debt that was paid off by a bankruptcy. During several phone calls, they threatened me and harassed me. I emailed them proof of the bankruptcy. I was then told they didn't care and if I didn't pay they would serve me papers. They never served papers. Instead they started reporting to Experian a debt, with made up dates. They have not been able to provide me with proof of this debt with the made up dates and refuse to remove it from my credit.I want it removed from my credit and I want actual proof sent to me of the debt they are claiming I owe.I contacted the original creditor, and was told they have no record of the debt.Initial Complaint
04/27/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Upon checking my credit report on April 27, 2022, I noticed that there was a new merchant added on my account that is in collections from Investigative Recovery Services. It states that I took out a payday loan on 7/16/2020 and the Original Creditor was Advance Cash Loan Services in the amount of $1520. I have never taken out a payday loan and this has negatively effected my credit score. This company is a SCAM and this is the new way of trying to extort money from consumers. This company needs to be investigated and criminal charges need to be filed against the individual that owns this company. The resolution that I am seeking is to have this removed from my credit report.Business response
05/12/2022
******************
we have sent out a validation notice to you already in regards to the debt thats legally owed do you have a right to file a dispute in regards to the account information we have has been validated we also did send an email to *************************************
in Reference to fifth third bank
Customer response
05/12/2022
Complaint: 17115124
I am rejecting this response because: The account is not valid. The email is not valid so I never received any information from this company. When I asked for the information from the original creditor, the company wouldn't give the information to me. This company is a scam and I intend to take legal action and to contact the proper authorities to have these individuals prosecuted to the fullest extent of the law.
Sincerely,
*****************************Business response
05/12/2022
**************** we have already submitted youre disputes to the credit bureaus to advise that account has been opened fraudulently against you
will take approximately 72 hours to update for removal
You will be required to confirm said statement to confirm from credit bureaus to accommodate removal
Customer response
05/18/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*****************************
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Customer Complaints Summary
82 total complaints in the last 3 years.
0 complaints closed in the last 12 months.