Customer ReviewsforNsure.com

Really bad dysfunctional organization. Tried using this group and the results were horrible. Then tried calling since their automated software functions didnt work properly and was out on hold and then disconnected. Total waste of time.

Nsure has, in my opinion, "THE MOST INCOMPETENT" customer service reps that I have ever delt with in my entire 68 years on this earth! *** doesn't know what ***** or ****** is doing at any given point of time. They can't seem to keep their quotes straight or even remember who they are talking with. When I finally get them to find the right quote on their system, they can't seem to be able to finalize the policy! Spent a week and a half and several phone calls with them and they still can't get it right or finalize a policy for me. Home insurance through them is useless if you can't secure a policy. Went to a physical agent and walked out with a different "good" policy in about half an hour! How hard can it be??? Until they train their puppets right, it is best to find someone else for insurance!

Terrible customer service. Each agent spoke with acted like they did not want to be at work. I have three policies I canceled with them because customer service does not want to help me and did not care overall. Worst company Ive ever worked with, and I will never call them again. Ive never had to wait on the phone so long or for a policy update with any other company Ive dealt with in the past Id rather pay more money than work with Nsure.com

This company is terrible. Low ball prices! Beware!!!! I have been trying to get homeowners for 3 weeks! Delay after delay. I have made 50 or more calls and it is useless to get switched and reswitched. Be warned. Run from this bad company

Looks pretty scary a lot of one stars lots of unhappy customers I can never understand a company that has this kind of review. How do they stay in business?

Almost left Kin for these guys until the en*orsements page with 42 exclusionary en*orsements a*vising me what will NOT be covere* was missing from the 5 Docusign emails sent to me. I *i*n't sign anything, calle* to cancel within one hour an* foun* they *i* not nee* my signature, ha* alrea*y contacte* my mortgage company then went to their website to fin* the new insurance ha* alrea*y replace* the ol* policy an* I ha* to swamp all parties to say not changing. I then receive* this text message. How many of these reviews are pai* for their favorable en*orsement? I only just met them. That is an enormous amount of trust to think I won't say anything about something that seems coercive? You'll pay me $20 to bolster your ****** rating artificially??? I won*er if the polar opposite is crickets if I ha* to file a claim???? Last hurricane Kin staff phone* (an actual human, not robocall) to say "are you okay? Do you nee* anything for your family?? Without asking if we nee*e* to file a claim or any *iscussion of how much we might cost them. That was reserve* for the calm time after any emergency. (Our house ha* no *amage). Great rates are foun* here but be sure to look over what is an* isn't covere* for the low price. (transcript of text since I can't post a screenshot: "Hi, I am ******, the *** of Nsure.com. I woul* like to thank you for purchasing an insurance policy with us. If you were please* with your Nsure experience, please post a review to our ****** profile. (review a**ress) As a token of our appreciation, we will sen * you a $20 Amazon gift car* within 5 *ays of letting us know (by replying to this text0 you poste* a review." ******************* reviews? If you authentically *eserve 5 stars you shoul* not have to pay for them.

Horrible!!! Do not use them!!!! STAY AWAY! I applied for *** in September. My mortgage company even sent money to the *** company that I went with. I received a letter in the mail from my mortgage company stating that they havent received my insurance information. Reached out to NSure multiple times NOTHING. I still havent received any call back. Now I have 500$ increase because I wasnt insured for more then 45 days. This is a horrible business.

Terrible mistake ridden *********. Run away from dealing with them. Offered me a competitive rate, but could not complete required paperwork work for my home closing. Messed up on address, name spelling and birthdays. Never talk to the same person twice. Made numerous call to get policy verified and they failed time and time again. I had to scurry to find insurance last minute because of their incompetence. Don’t know how they can stay in business. Absolute failures.