6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Julian K
5 stars05/24/2024
Opus Virtual Offices helped me manage my clients calls when I went on vacation! They were so helpful that I kept using their services even when I came back!!! Definitely the best option Ive seen. Thanks!
Opus Virtual Offices, LLC Response
06/05/2024
Thank you for leaving your review! Having a professional business address is paramount to any business, but having a dedicated receptionist to receive your calls is equally important. We're glad to hear that our services have been helpful to you both during your vacation and after! At Opus Virtual Offices, we strive to support your business needs at the standard you deserve at any time.Review from Anandibir S
5 stars05/20/2024
Opus Virtual Offices are the real deal! The receptionists handle my clients calls perfectly!! Thank you!!Opus Virtual Offices, LLC Response
06/04/2024
Thank you for your kind words! Whether youre on vacation or busy with other business tasks, weve got you covered. At Opus Virtual Offices, we take pride in ensuring that your calls are handled professionally and efficiently. We appreciate your support and look forward to continuing to serve your business needs!Review from Brian P
1 star10/07/2022
Aside from this company being the most expensive, their customer service is not it. I carried out my 3 month contract and canceled on the 3rd month because I no longer want to do business with this company. I woke up one morning being charged the amount after canceling. I have all the emails to prove it. I called support and she transfer me to the billing department. The billing department lady immediately just started telling my about the contract rules fine print WITHOUT EVEN LOOKING AT MY COMPANY, DIDN'T EVEN PULL IT UP! On the phone yawning! Disrespectful! My next step is legal action because I truly feel disrespected, and not taken care of like a consumer of this company should be. FIND ANOTHER COMPANY TO DO BUSINESS WITH, OPUS JUST WANTS YOUR MONEY! They don't care about their customers satisfaction, service is trash, difficult to get in touch, my mail didn't get delivered to them 3 different occasions.I will be taking legal action for multiple reasons, it's not the money, it's the principle. This is not my first rodeo with disrespectful companies. I will get my refund one way or another.Review from Cheryl M
1 star08/23/2022
This company service is not intended for businesses who require more than taking a message or directing a call to unknown entites.Opus Virtual Offices, LLC Response
08/24/2022
The customer is a former customer and closed in February 2022. The customer had all services as advertised and agreed upon. Phone, fax, live receptionist, call forwarding, a professional mailing address, and meeting rooms to rent if requested> We did not have any communication during the course of the account. The customer canceled 1 month after signing up and unfortunately ended up defaulting before the cancellation date.Review from Jeffrey S
5 stars06/16/2022
Have been a client for a number of years and they're reception desk, no matter who answers for my company, has never let me down. What's even more remarkable is, their support desk addresses my support tickets within the same day/next day.....always. Very impressed.....Review from Agnos J
5 stars06/16/2022
Easy to setup, very good service and simple terms, no surprises at the end of the month. Very nice people from OPUS. Thank you for helping us grow.
Customer Review Rating
Average of 6 Customer Reviews
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