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Find a Location

Crunch Fort Myers has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCrunch Fort Myers

    Fitness Center

    Additional business information

    Additional Info:
    Before filing a complaint, please verify the address of the gym franchise location that you used.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9349 Isla Bella Cir, Bonita Springs, FL 34135
    BBB File Opened:
    6/2/2016
    Years in Business:
    5
    Business Started:
    8/13/2019
    Business Incorporated:
    8/13/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of HS13786 for this business, issued by Florida Department of Agriculture & Consumer Services

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Crunch Fort Myers LLC
    • Crunch Fitness
    Contact Information

    Principal

    • Mr. Brian McNett, Manager

    Customer Contact

    • Ms. Kari Fundingsland, General Manager
    • Mr. Brian McNett, Manager
    • Ms. Kimberly McNett, Manager
    • Mr. Ryan Fogarty
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/17/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    In 9/7/2021 I walked in the the Crunch in Ft. Myers with an active and fit membership, which allows me to use multiple gyms in the one membership, as of today I continue to pay for that as I travel often, the gym made me sign some paperwork and I went there for about 3 moths as that's how long my contract was. (I am in the Navy, hence the active and fit membership) I provided them with my debit card for drinks purchased at that specific location. Fast forward to last month, I realized that I was being charged a monthly fee that I did not agree to, but it wasn't the same amount every month and it was not every month. When I called corporate they seemed baffled and couldn't find my account, even thought it was the number provided in my bank statement. I had moved numerous times with different nursing Navy contracts and had to call every single gym that I had walked in to to figure out where this charges were coming from. I called the gym 1/7 and told them to cancel this membership as I had not agreed to it and also to give me a refund for charges not approved by me. Not only did they not give me a refund, they also charged me for that month as well, I emailed the manager and she stated in her email that since she wasn't there when this even happened, there wasn't anything she could do for me, even thought I had called to cancel. I already pay a membership with active&fit which in turn pays crunch as well as I travel the country for work.The charges are as follows:Sept 9, 2021 $31.94 Oct 5, 2021 $53.24 Oct 6, 2021 $31.94 Nov 8, 2021 $31.94 Dec 6, 2021 $31.94 Jul 6, 2022 $31.94 Aug 8, 2022 $85.18 Sep 6, 2022 $31.94 Oct 6, 2022 $31.94 Nov 7, 2022 $31.94 Dec 6, 2022 $31.94 Jan 6, 2023 $31.94 This amounts to $457.82 I would like a refund for services already paid for by another membership.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tracy M

    1 star

    06/09/2022

    If I could give it less than a one star, I would have. I went to Crunch last Friday (6-4-22) and signed up for a month-to-month gym usage. On 6-8-22 I received a notice for the IRS that I owe them over $6K. After getting over the shock of this, I went to Crunch to cancel my membership. When I got there, they told me I had to pay a cancellation fee of $56.00. I explained to them that I was just there a few days ago and did not see why I would have to pay a fee for something I NEVER used or was told about. The girl told me I had to pay the $56.00 regardless, if I used the gym or not. I told her again that the $56.00 cancellation fee WAS NEVER mentioned to me, at any time during the sales pitch, because I would of NEVER agreed with it. I would like to have my money returned to me.

    Local BBB

    BBB of West Florida

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