Business ProfileforTruepartners Manatee Emergency Specialists LLC

In 1/26/22 I mistakenly made two payments on the same bill of 56.11. I discovered the mistake and called Truepartners about it. They acknowledge that yes I had, and I could request a refund be sent out to me. On 2/1/22 the refund was submitted. I was told that this could take up to 60 days to receive the refund. After 60+ days, I call into there customer service and now was told, that the refund could take up to 90 days. I complained a little bit, and customer service rep said he would send a request to accounting to call me within 3 days to discuss. No phone call received. After 90 + days no refund yet, I called again. Customer service rep told me that refund checks are sent out the first of month, so be patient, you will receive refund check. Towards the end of May, No refund check. I called in again, and Customer service rep told me that this case was under review? I explained the issue again for the fifth time, asked to speak to Manager or Supervisor but rep would not transfer me or get Manager to speak with me. He also told me to call back in about 3weeks and let's see where we are then. I called in June, now more than 120+ days, and no refund check has been issued. I was told to call back later this month to see if anything has been done. I also requested to speak to Manager but still a No. I have proof in my credit card account that I had made 2 payments for the same amount of 56.11. I was not able to print this statement, so I had to take the 2 pictures, of this transaction. It does show the same date, same Billing agency( Truepartners) and same amount. I know it's only 56.11 but hopefully you can help out with this refund. Thank you