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Find a Location

Firkins Mitsubishi has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFirkins Mitsubishi

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2900 1st St, Bradenton, FL 34208-3839
    BBB File Opened:
    8/12/2016
    Years in Business:
    23
    Business Started:
    7/26/2001
    Business Incorporated:
    8/23/1996
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MV0701654 for this business, issued by Florida Office of Financial Regulation

    These agencies may include:

    Florida Office of Financial Regulation

    101 E Gaines St

    Tallahassee FL 32399

    (850) 487-9687

    https://www.flofr.com

    BBB records show a license number of E068462 for this business, issued by Department of Financial Services

    These agencies may include:

    Department of Financial Services

    200 E Gaines St

    Tallahassee FL 32399

    (877) 693-5236

    https://www.myfloridacfo.com

    BBB records show a license number of VF-1005321-1 for this business, issued by Department of Motor Vehicles-Tallahassee

    These agencies may include:

    Department of Motor Vehicles-Tallahassee

    2900 Apalachee Pkwy # B441

    Tallahassee FL 32399

    (850) 617-2000

    Type of Entity:
    Corporation
    Alternate Business Name
    • Future Franchises, Inc.
    Business Management
    • Mrs. Linda C. Firkins, Vice President
    • Mr. William C. Saba, Vice President
    Contact Information

    Principal

    • Mr. Robert G. Firkins, President

    Customer Contact

    • Mr. John Gross, Manager
    • Mr. Robert G. Firkins, President
    • Mrs. Linda C. Firkins, Vice President
    • Mr. William C. Saba, Vice President
    • Mr. Rob Lohbauer, Director of Operations
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/24/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Mitsubishi Firkins I had my car repaired at Firkins (wasnt my first option but the insurance of the person who hit my car just offered Firkins to repair) and they changed my rear passenger door (after waiting for more than two months for the parts). The service was very poorly done with scratch on the inside door handle faux lather, overspray in my front window and mirror and a missing change of the molding for the rear wheel that was included in the agreement for the insurance company. Still calling and trying to have the car properly fixed something else happened. A part of the exterior door handle felt (the door they changed) and I called and they said they could not help me because they didnt have any Mitsubishi mechanic at all and to me to wait until they have it. So than, the entire door handle felt two days after (it was on Friday October 14th), again Ive called them and they said to me to schedule an appointment for Monday October 17th. I went there and after a lot of back and forth conversation with service and colision center, they said they would order the part, that the part would arrive on Thursday and they would paint it so I could stop by Monday (today) to have it installed. But nothing was done. I called before I go there and they said they dont know for sure when they will repair my car. I have no door handle in the car! Its unacceptable. I bought a brand new car and had it repaired in the dealership to have this kind of situation. I just dont know what else should I do.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lakayla N

    1 star

    01/18/2024

    BUYER BEWARE!!! I purchased a 2018 Buick Enclave from Firkins 1/6/23. I went to the lot with my preapproval in hand and was initially looking at a different vehicle but I required something with a bit more space. I purchased the Buick Enclave and the extended warranty. Shortly after purchasing the vehicle I started getting an engine code (****) only to find out that both catalytic converters and flex bellows kits had to be replaced ($5300). Of course none of that was covered by warranty and when I called to cancel my warranty I never got a person and was only sent to voicemail. To date no one has returned any of my calls. Flash forward to January ****, I was on my way home with my children and my car overheated. Come to find out the car was being held together on the front end by zip ties and bondo. Firkins said the vehicle had been inspected but clearly it hadnt and the damage from the accident they told me about was way more extensive than they let on. The result of the shotty repairs was the pressure on both the catalytic converter and the radiator. Do not buy a used car from Firkins. I can almost assure you it is not going to be properly inspected and when you have an issue they wont return your phone calls or refund you the **** warranty that they insist is necessary. My mechanic stated that the vehicle was probably a salvage title due to the about of body damage and the amount of manipulation that had been done as well as all of the front exterior body parts being completely replaced.

    Local BBB

    BBB of West Florida

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