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Business Profile

Handyman

Nicks Handyman Services & Renovations LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired ****'s Handyman Services and Renovations, LLC to come to my house and finish up a drywall project that I had started for an office (about a 120 sq ft room) - it needed final mud and sanding to correct a few blemishes, knock-down texture, and paint. **** came out and looked it over, complimented the quality of the work already done, and then quoted me $850 to finish it up, saying it would take a day, possibly a day and a half to complete. I agreed on his price without any haggling. He came out the next day and worked about 7 hours finishing up all of the prep work, then returned the second day to paint. He worked another 5 hours on day 2, mostly painting, and asked if I could pay him then so he could pay his rent. Against my better judgement, I agreed and paid him in full with cash, then left and said he'd be back the next day to finish up. After he left I noticed several issues like "valleys" in the ceiling joints and also that he had not only overs-prayed texture onto a door, but also painted over that overspray, effectively sealing it onto the door. I showed all of this to him when he arrived day 3. He worked for a few hours, then left and will not answer calls or texts. Poor quality work, not finished. I have plenty of pictures for proof. I made a big mistake hiring this guy. I also now see a similar complaint from someone else on BBB-wish I had checked here before hiring this guy. Hopefully this review will help prevent someone else from hiring this guy and getting burnt like I have.

  • Initial Complaint

    Date:12/28/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    December 12, 2022 accepted quote to close in shed (walls and siding along with a door in back entrance. Gave **** a $2000 deposit to start job and buy the materials. Came the next day to start. Worked on project for a couple of hours and left without saying anything. The framework for the walls are nailed together and left on my lawn for the past 2 weeks. He has not returned. Does not answer phone calls or texts!! I have pics of the walls sitting on the ground and a chain of emails and texts trying to get ahold of him to finish the job. 12/23 he texted me and said his dog was hit by a car. Really. So you don't communicate with me on the job. I called his home number and was told I had the wrong number. Told him I have been patient and now I will terminate this project and you need to return my money. Feel you are taking advantage of a senior citizen and not fulfilling your obligation. Our community wants the frames off the lawn...told him this several times in texts. Legal action will be taken if **** does not return our money. Hoping he will do what is right and not rip me off.

Nicks Handyman Services & Renovations LLC is NOT a BBB Accredited Business.

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