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Find a Location

Viscaya Prado Veterinary Hospital has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Viscaya Prado Veterinary Hospital

      1141 Country Club Blvd Cape Coral, FL 33990-5009

    • Viscaya Prado Veterinary Hospital

      2015 Del Prado Blvd S Cape Coral, FL 33990-4561

    • Viscaya Prado Veterinary Hospital

      920 Country Club Blvd Cape Coral, FL 33990-3074

    Business ProfileforViscaya Prado Veterinary Hospital

    Animal Hospitals
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Viscaya Prado Veterinary Hospital has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Viscaya Prado Veterinary Hospital

        1141 Country Club Blvd Cape Coral, FL 33990-5009

      • Viscaya Prado Veterinary Hospital

        2015 Del Prado Blvd S Cape Coral, FL 33990-4561

      • Viscaya Prado Veterinary Hospital

        920 Country Club Blvd Cape Coral, FL 33990-3074

      Location of This Business
      1141 Country Club Blvd, Cape Coral, FL 33990-5009
      BBB File Opened:
      8/17/2006
      Contact Information

      Principal

      • Mr. Milton McKelvie, Owner

      Customer Contact

      • Mr. Milton McKelvie, Owner
      Additional Contact Information

      Fax Numbers

      • (239) 574-1001
        Other Fax

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/11/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I brought my healthy, happy Great ********************** to Viscaya Prado Veterinarian Hospital on April 18, 2024 to have ******************** perform surgery on him. This surgery was to remove his front left leg. ******************** diagnosed him with bone cancer the week prior. The events that transpired before and after ******'s surgery have left us deeply troubled, and I feel compelled to bring these issues to your attention. I have sent an email with an attached letter with all of my concerns to Viscaya Prado twice. I never heard back from them. ******************** did not perform the proper tests prior to surgery. During surgery, he allowed a staff member to assist in the surgery. He also did not have qualified staff to care for ****** during recovery. ********************* under his care the first night. He never stood or walked again after surgery. ****** laid on their floor for 5 days without the proper care to make a full recovery as we were told would happen. His perfectly fine back legs now wouldn't work. ****** could not stand or put weight on those legs. During the after hours at the vet, ******************** did not have enough staff members to care for ******. Blood work was not read properly. ****** became swollen with fluid. His incision became necrotic within a week. ****** was sent home by a doctor at Viscaya with not eating or walking and with alarming blood work. We were told that there wasn't more they could do for him. I had 2 certified veterinarians assess ****** once I brought him home. They both raised alarming concerns for ******'s well being and expressed the lack of care that Viscaya provided for ******. Sadly the second certified veterinarian ****** saw was his last one. We had to put him down due to the severity of his health from the lack of care from ******************** and his staff.I have never been so disappointed and misled from a veterinarian. I would like to continue to elaborate with more specific information, but there is not enough characters left for me to type.

      Customer Reviews

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