Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Veterinary Emergency Clinic of Central Florida, LLC has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Veterinary Emergency Clinic of Central Florida, LLC

              195 Concord Dr Casselberry, FL 32707-3210

            • Veterinary Emergency Clinic of Central Florida, LLC

              2080 Principal Row Orlando, FL 32837-8348

            • Veterinary Emergency Clinic of Central Florida, LLC

              33040 Professional Dr Leesburg, FL 34788-3750

            • Veterinary Emergency Clinic of Central Florida, LLC

              16369 West Colonial Drive Winter Garden, FL 34787

            Business ProfileVeterinary Emergency Clinic of Central Florida, LLC

            Veterinarian
            Multi Location Business

            Additional business information

            Additional Info:
            After hours small animal emergencies only.
            See all additional business information

            Contact Information

            195 Concord Dr

            Casselberry, FL 32707-3210

            Get Directions
            Visit Website
            Email this Business
            (407) 644-4449

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 49

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            After hours emergency veterinary medicine.

            Business Details

            This is a multi-location business.

            Find a Location

            Veterinary Emergency Clinic of Central Florida, LLC has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Veterinary Emergency Clinic of Central Florida, LLC

                195 Concord Dr Casselberry, FL 32707-3210

              • Veterinary Emergency Clinic of Central Florida, LLC

                2080 Principal Row Orlando, FL 32837-8348

              • Veterinary Emergency Clinic of Central Florida, LLC

                33040 Professional Dr Leesburg, FL 34788-3750

              • Veterinary Emergency Clinic of Central Florida, LLC

                16369 West Colonial Drive Winter Garden, FL 34787

              Location of This Business
              195 Concord Dr, Casselberry, FL 32707-3210
              Email this Business
              BBB File Opened:
              5/25/2006
              Years in Business:
              49
              Business Started:
              11/1/1974
              Business Incorporated:
              12/24/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Contact Information

              Principal

              • Dr. Richard Rubinstein, VEC Board of Managers

              Customer Contact

              • Dr. Jon Nadler, Manager
              • Dr. Richard Rubinstein, VEC Board of Managers
              • Dr. Kenneth Cox, Manager
              • Dr. D. Paul Williams, Manager
              Additional Contact Information

              Fax Numbers

              • (407) 644-1067
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Choosing a veterinarian for your pet

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/13/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              On 7-3-2023 I took my dog to this hospital my dog unfortunately she was too sick and had to be euthanized. On 7-11-2023 I was called that the ashes were ready to be picked up. I went the day after only to find out they didn’t have any ashes without any explanation they had the supervisor call me to offer me a refund like they didn’t just mismanaged the ashes of my loved one. I asked for explanation and nothing was offered. I specifically asked if I could take my dog beforehand and they made me feel like I was doing something inhumane only for them to lose/toss my dog. I only want someone to be held accountable, I want a full refund and this not to happen anyone else’s pet.
              Read More
              Read 3 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              george h

              05/19/2024

              all about money they make u pay up front all the bill and call it a deposit they make u wait so they can figure a bill for u to sign never mention yout pet when i visited the 3rd day ****** though i had been there everyday they hit me with a bill that was 50% more than the lowers estimate and 2000 higher that the highest estimate and wanted payment then even i had already paid 6000 and my dog was still there when refused they called some one who demanded i give them access to my cell phone i refused and all the time never said a word about my dog
              Read 2 More Customer Reviews

              Local BBB

              BBB Serving Central Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.