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Find a Location

Clearwater Cylinder Head, Inc. has 1 locations, listed below.

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    Business ProfileforClearwater Cylinder Head, Inc.

    New Auto Parts

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers manufacture of cylinder heads.

    Business Details

    Location of This Business
    5100 Ulmerton Rd Ste 2, Clearwater, FL 33760-4016
    BBB File Opened:
    8/2/1996
    Years in Business:
    30
    Business Started:
    9/30/1993
    Business Started Locally:
    1/1/1993
    Business Incorporated:
    11/1/1993
    Type of Entity:
    Corporation
    Alternate Business Name
    • Odessa Cylinder Head
    Contact Information

    Principal

    • Mr. Bob Metz, President

    Customer Contact

    • Mr. Bob Metz, President
    Additional Contact Information

    Fax Numbers

    • (631) 750-0611
      Primary Fax
    • (727) 571-1950
      Other Fax

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/26/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Hello I paid Clearwater cylinder head shop to rebuild a set of **** 390 heads for my classic ******************************************************************************************************************** our engines nowadays. I gave them the okay to rebuild them I received them last Wednesday I installed them on the motor which is a brand new motor on Thursday and put the motor in my truck on Friday I drove it home 10 miles it sounded fine I changed my oil because I'm meticulous in case any small metal shavings from Machining might have got in my motor I'll have the receipts showing that I paid for that oil from AutoZone the new heads are higher compression because they surface the deck not a lot but enough that my carburetor needed adjusting so I have a mechanic friend who's very good at it about 45 Mi away I drove my truck at 55 to **************************************************************************** my motor which concerned me so I slowed down pulled over check the engine everything was still good oil levels water coolant nothing overheating I continued on when I got to my friend's house it sounded pretty bad he's a Certified mechanic we checked the compression we had no cylinder compression in seven and eight on the cylinders we pulled the head and found that the hardened seat they installed had fallen out and bent the valves smack the piston in my motor which in turn wore out my cam by locking the push rod against the lifter now my motor is completely filled full of metal shavings my cam is destroyed this is a brand new motor in less than 70 miles the heads took out my motor the owner was very rude to me and told me he would not pay for any damage to my motor even though the head is the reason I have the damage I feel that people nowadays are pushing people like me over and I need someone to help me with a resolution to ************ can you please look into this and help me thank youi
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    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    M. S.

    1 star

    03/18/2024

    Purchased a Cylinder head, for a 3rz ****** engine. They sent me the head, after installing the head on the vehicle it ran for 30 seconds and locked up, after inspecting the cylinder head the cam journals were not properly machined cylinder 3 on both the intake and exhaust journals. Contacted the company they advised me they would send me return label. I cleaned the head up with brake cleaner really good cause it was not right to send it back coated in oil. I wiped it down really good and shipped it back to Clearwater Cylinder head. They received the head and contacted me and stated the failure was due to no lubricate at the top of the engine. I explained to them what i had done to prep for shipping. The manager said he could not warranty the part and could throw something together for me at an additional charge. I was not going to proceed because they did not send me a quality part. The valves and the cam for the exhaust side are still good. The cam on the intake side broke the guide pin off when it locked up. they could still resell in another unit. The manager thinks they are perfect, and they have no defects. I will read online reviews before selecting a business cause this one seems to be doing this to other's as well.

    Clearwater Cylinder Head, Inc. Response

    03/21/2024

    We received a new cylinder head (brand new not rebuilt) back for warranty which we inspected upon arrival. When we disassembled the cylinder head it was abundantly clear the camshafts had seized in the head due to lack of lubrication. There was no oil in the top of the head at all and all oil passages were clear. The cylinder head obviously turned over before by the customers own admission after stating the head was installed and ran. After speaking to the customer in regards to the failure we regretfully informed him that a lack of lubrication is not covered under warranty. As a show of good faith we offered a brand new replacement part at cost which he ultimately declined. 

    Local BBB

    BBB of West Florida

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