Business ProfileforDimmitt Chevrolet, Inc.

What a disappointment in the whole buying experience on the 2023 Jeep Gladiator I purchased from Dimmitt Chevrolet. (May 31, 2024)To begin with I signed the paperwork on Friday May 31st to get it done by EOM and was told the inspection was not completed but rest assured that any issues would be taken care of. Was told it could take a few days to complete. Monday June 3rd was contacted and informed parts needed to be ordered and would get in Thursday and could pickup the Jeep on Friday June 7th. Not ideal but lets wait a few days to make sure everything is ok. Friday I get a call from ***** who I worked with in sales that it was ready for pickup. *waited a week but excited to finally pick it up. Get to the dealership and handed the key. I looked at the back tire and asked whats up with this? The thread was so low and there was a nail in it. In fact ***** took picture of nail when he took back over to service and they pulled it out. Said it passed inspection. Could not believe it but hopped in the Jeep to drive away. 5 minutes I finally take possession of the Jeep June 12th! Twelve days after purchase. A day later the check gas cap light comes on and I schedule an appointment at SunCoast Jeep to have them take a look at it since its a Jeep and the issues had at Dimmitt. The first thing they inform me of is that the back 2 tires are dry rotted and need to be replaced. I asked if they would sell a vehicle with those tires on and they informed me they would have replaced them before offering the vehicle for sale. I would expect Dimmitt to do the right thing and replace the tires. The tires are from 2017 and dry rotted and the Jeep is only a 2023 with 13k miles on it. The salesman ***** said he spoke with *** and could do a couple hundred dollar credit for tires. That is a joke, and clearly cutting corners. Placing customer safety ahead of money. Clearly there are issues with concern for customer safety.