Reviews

Review Details

• Review fromAnn M

  Date: 09/12/2025

  5 stars
  Ive tried several other hearing aids and been to severallocal providers. Only with hear.com can I hear again! Its life-changing. I can volunteer and have social life againnow.The customer service and follow up and tele consult were absolutely top notch and even better than my in person exams.The packaging the follow up - cant recommend this company enough
  

  Hear.com, LLC

  Date: 09/16/2025

  Wow, *** thank you so much for your incredible review! Were beyond thrilled to hear that your experience with hear.com has been truly life-changing. Knowing that you can now enjoy volunteering, reconnect socially, and hear clearly again means the world to us.
  
  We especially appreciate your kind words about our telehealth consults, customer service, and thoughtful packaging. Our goal is to make the journey to better hearing smooth, supportive, and convenientand your review confirms were on the right track.
  
  Were honored to have been the ones to help you rediscover the joy of sound. Thank you for trusting us and for recommending hear.com so highly! - ******, Customer Success Team

• Review fromJean L

  Date: 09/03/2025

  5 stars
  ***** and ******** are friendly and knowledgeable, always ready to help. The hearing aids themselves are great and really make a profound difference. ***** **** is always available to answer questions. My experience here has been first-rate!
  

  Hear.com, LLC

  Date: 09/04/2025

  Jeanthank you for the fantastic 5-star review! 
  Were thrilled to hear ****** ********* and ***** made your experience first-rate, and that your hearing aids are making a profound difference. Well share your kind words with themtheyll be delighted!
  If you ever need a tune-up, new tips, or have questions, were always here to help. Enjoy the clarity! - ******, Customer Success Team

• Review fromBilly s

  Date: 08/14/2025

  5 stars
  I'm not rich so it was hard for me to ever get something done about my hearing ******* took a long time.. once started hearing.comhas been with me every step of the way .
  

  Hear.com, LLC

  Date: 08/15/2025

  *****,
  Thank you so much for your kind words. We know how importantand sometimes difficultit can be to take that first step toward better hearing, and we're honored to have been by your side throughout the journey.
  We're so glad you gave us the chance to support you, and we're here for you whenever you need us. Enjoy every moment of clearer hearing! - ******, Customer Success Team

• Review fromLisa L

  Date: 08/05/2025

  5 stars
  Happy with my new hearing aids. This is my second set. Was an easy process to get everything set up. The hearing test was from the comfort of my home. They mailed me a tablet with everything required for the appointment. The gentleman that contacted me to start the process was great! Would recommend giving them a try!
  

  Hear.com, LLC

  Date: 08/07/2025

  Thank you so much for the wonderful review, ****! We're thrilled to hear you're happy with your new hearing aids and that the setup process was smooth and convenient. Its great to know the at-home hearing test and support from our team made everything easy for you. We truly appreciate your recommendationenjoy your improved hearing! - ******, Customer Success Team

• Review fromDeborah L

  Date: 07/14/2025

  5 stars
  These are my third set of devices and my favorites. I wear them more frequently than I did the others because of the design and their comfort. I have found it easy to work with everyone.
  

  Hear.com, LLC

  Date: 07/15/2025

  *******, thats amazing to hearthank you for sharing! Were so glad that this third set has been the perfect match for you. Comfort and design make all the difference, and its wonderful to know youre wearing them more often. If theres ever anything you need, were always here to help! - ******, Customer Success Team

• Review fromMaria C

  Date: 07/12/2025

  5 stars
  I love my new hearing aids and the one on one training and adjusting I received via zoom which made it so convenient. ******* was very helpful in taking me through the bluetooth and app features. Hear.com is there to answer any question. Their support is fabulous. And I can actually hear.
  

  Hear.com, LLC

  Date: 07/14/2025

  Thank you so much, *****! We're thrilled to hear how much you're loving your new hearing aids and that the Zoom sessions made everything so easy and convenient for you. 
  ******* will be so happy to know she made your Bluetooth and app setup a breeze! At hear.com, we believe hearing care should be simple, supportive, and personalizedand we're so glad you felt that every step of the way. Welcome to a world of better hearing! - ******, Customer Success Team

• Review fromDavid S

  Date: 07/11/2025

  5 stars
  I've been experiencing hearing loss for over twenty years. Audiologists have told me the range my loss exists in wasn't something that could be helped with hearing aids. I mentioned this to my primary physician and he told me that there have been many changes in the last few years and perhaps I should be seen and evaluated. I did this and found that help was indeed available however the cost of the hearing aids were not covered by insurance. I tried two different high-end over the counter aids and discovered that they sounded like an old transistor radio just turned up loud. Unacceptable. I stumbled upon hear.com by accident and found they could work with my supplemental insurance plan offering a substantial discount on the same aids that had to pass on because of affordability. When the "box" arrived I was impressed with the contents as well as the online Audiologist. The part that sold me was the hearing test he performed in the comfort of my own home, had the exact same test results that the prior/expensive in person test I had done just one week earlier. My new hearing aids came with a plethora of accessories and from the moment I put them in I was in awe. I was hearing things I'd not heard in years, bullfrogs, birds, the wind blowing through the trees. To say I am satisfied is an understatement. The follow up also exceptional. Hear.com Thank You!
  

  Hear.com, LLC

  Date: 07/14/2025

  Wow, Davidthank you for such a heartfelt and powerful review! We're truly honored to have played a role in helping you rediscover the sounds you've been missing for years. From the bullfrogs to the breeze, its moments like these that remind us why we do what we do. 
  We're so glad you gave hear.com a chance and that our teleaudiology solution, support team, and insurance coordination made a real difference. Hearing is more than just volumeit's clarity, connection, and quality of life. And we're thrilled you finally found the right fit. 
  Thank you for trusting us! - ******, Customer Success Team

• Review fromRobert E

  Date: 07/09/2025

  1 star
  They have harasser me with phone calls to confirm my appointment over and over. Which I have. I have received over 8 messages to confirm this and have told them multiple time I knew about the appointment and asked them multiple times to stop calling me. Today I have received 3 calls. I cancelled the appointment and returned the hearing aids to Revolution Hearing who is a contractor to Hear.com. I had not even gotten out of the parking lot when I got a call from healthcare who is one of the groups that has been calling. When I told her why I wanted to cancel the appointment she wanted to argue and started getting loud. I told her that I was done with them and would be reporting this to the BBB and the Wake Forest Chamber of commerce. She got even louder so I hung up. This appears to be a scam and I refuse to get involved with them
  

  Hear.com, LLC

  Date: 07/10/2025

  ******, thank you for taking the time to share your experiencewere truly sorry to hear how frustrating it has been, and we want to assure you that your concerns are being taken seriously.

  
  First and foremost, please know that hear.com is not a scam. We are a legitimate hearing care company trusted by hundreds of thousands of customers across the **** Our mission is to make high-quality hearing care more accessible, and part of that includes helping customers stay informed and supported throughout their journey.

  
  That said, we sincerely apologize if our outreach came across as excessive. Our teams intention is to ensure youre well-prepared and comfortable before your appointmentbut we clearly missed the mark here. You should never feel pressured or overwhelmed, and your request to stop receiving calls should have been honored.

  
  We are currently reviewing your case internally to ensure this does not happen again, and we appreciate you bringing it to our attention. We wish you all the best in finding the right hearing care solution for your needs, and if you ever reconsider, well be here to helpwith the professionalism and respect you deserve. - ******, Customer Success Team

• Review fromNeusa E

  Date: 07/04/2025

  5 stars
  Im very satisfied with the Product as well as with the the professionalism Ive received from Hear.com.I specially appreciated the trial period being extended in order to make sure I was 100% satisfied with my new hearing aids.I certainly will recommend it to friends and family.

• Review fromSusan M

  Date: 06/18/2025

  5 stars
  Excellent clarity, easy to put in your ears. Very comfortable, you get several sizes of the part that goes into your ear in case you have extra small or extra large ear canals. I just got a box with a ton of cleaning supplies for keeping the part that gently goes in your ear from.getting too much wax on it. I cannot say enough about how comfortable and how clear these aids are. Im feeling really good about my decision to go with hear.com! P.S. And they are priced well!
  

  Hear.com, LLC

  Date: 06/23/2025

  *****,
  Thank you for such a fantastic review! We're thrilled to hear how much you're enjoying your hearing aidsfrom the crystal-clear sound and comfortable fit to the thoughtful accessories that help keep everything in top shape.
  Its especially great to know youre feeling confident about your decision to go with hear.comthats exactly what we strive for. And we couldnt agree more: comfort, clarity, and value make all the difference.
  Thanks again for sharing your experience, and welcome to the hear.com family! - ******, Customer Success Team