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Find a Location

Vidalta Property Management LLC has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforVidalta Property Management LLC

    Property Management
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.15/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    38 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Vidalta Property Management LLC has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2600 S Douglas Rd SUITE PH10, Coral Gables, FL 33134-6127
      BBB File Opened:
      1/9/2019
      Years in Business:
      6
      Business Started:
      6/6/2017
      Business Incorporated:
      9/16/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Arlington Hills
      • Captiva Club
      • Champions Center
      • Champions Park
      • Colinas Ranch
      • Gateway ON 4th
      • Grand Palms
      • Grand Rivera
      • Montecito Club
      • Sedona Park
      • Valley Oaks
      • Westgate
      • Woodchase & Clarendon
      • Woodwind
      • Eagle Property Capital, LLC
      Business Management
      • Mr. Gerardo Mahuad, Principal
      • Vidalta Property Management, Manager
      Contact Information

      Principal

      • Vidalta Property Management, Manager

      Customer Contact

      • Mr. Gerardo Mahuad, Principal
      • Vidalta Property Management, Manager
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      38 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/19/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      The reason for my complaint is inadequate living conditions. I've made several maintenance requests to the apartment complex regarding the same issue. The plumbing in this unit/building needs to be repaired or replaced by a professional because the toilets work when they want to, and sewage/fecal matter backs up into the bathtub. Almost every time this happens (every other month for the past 5-6 months) it takes almost a day for someone to even acknowledge the requests. The apartment complex instructs the residents to leave messages if the request is an emergency, however there's never an immediate response. This is not ideal living conditions when you have children and only 1 bathroom that doesn't even work. I shouldn't have to go back and forth to the gas station and figure out how to take showers when my rent is never late and have never been late since I moved over here in 2022. I have explained to the apartment complex about the faulty plumbing and have left ****** reviews because this is mentally draining, yet here we are.

      Customer Reviews

      27 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Gali M

      1 star

      02/19/2024

      I have not been living here one month and have had SO MUCH adversity. I was lied to about the apartment being ready prior to, that my realtor had located for me. The appointment was based on the apartment being ready to move in and it was not and when asked to tour we were not given the option. My realtor did not get her referral fee. They took over $700 from my account before i even moved into the apartment and would not give back so i had to move in. I still have not gotten any of my work orders done. My third day in the apartment some guy tried to force his way in with a key even after i spoke thru the door, once he heard my voice he ran away. I informed the office they didnt seem to care. Then i came back home the next day to find out that someone again was in my apartment they had dropped some papers, now I'm paranoid to leave the apartment. The apartment is not renovated at all, its old the stove and the microwave are both rusted, the laundry area in the apartment has some piping issues, the toilet is leaning and the floor is leaning in the bathroom. The painters had splashed paint everywhere. We cant wash any clothes since living here and our washer and dryer is sitting in the middle of the area because the apartment does not respond. Two guys came banging on the door no annoucement of who they were or anything. The trash does not get picked up and yes they are charging you monthly for trash pick up. They towed my car and it was registered to be here on the property. I registered it while i was in the office with the staff assisting, how does that happen? not to mention the tow company ESC towing SLICED my tire while towing because the brake was on and they couldnt move it. Its been a nightmare. I have relentlessly tried to keep a positive relationship with the manager however she does not keep her word on anythng and does not seem to be skilled in her position. Can someone PLEASE HELP me out with this.

      Local BBB

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