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Find a Location

United American Moving And Storage LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforUnited American Moving And Storage LLC

    Moving Brokers

    At-a-glance

    Customer Reviews

    2.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    14 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    728 Fentress Blvd, Daytona Beach, FL 32114-1214
    BBB File Opened:
    12/23/2022
    Years in Business:
    3
    Business Started:
    10/19/2020
    Business Incorporated:
    10/19/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    • This company is licensed as a Moving Broker. Please see the following for more information. https://www.fmcsa.dot.gov/protect-your-move/movers-vs-brokers
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ryan ODonnell, CEO
    Contact Information

    Principal

    • Ryan ODonnell, CEO

    Customer Contact

    • Ryan ODonnell, CEO
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/23/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    I hired this moving company to move my belongings From Storage in ************** to ********** *****. The move was a nightmare, bait and switch, charged a price then day they went to retrieve items from storage hedemanded $2500 more, my cousin stated they were rude and could smell weed on them. My delivery was late and then I noticed items missing, I am only concerned about the unique candle stand that is not replaceable. Only I had one and my cousin that was specially made. I contacted the mover and he finally found it in their warehouse, I have text supporting this attached. For over 2 months I have asked him to ship it and all I get is no response or we are working on it. now he is telling me to file a claim, read the text, why do I need a claim when he has my item in possession. Please help me resolve this, it was a gift from my brother right before he died.number of person holding my item and refusing to ship. ***** Services ************ I'm sure the moving company I hired brokers out, and I had to venmo him the $2500 not the moving company I hired and I never received a receipt for that as well. I have called all parties and no response
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    michael D

    1 star

    06/06/2024

    SCAM artists! When planning my move and looking for movers, a guy named Jason from United American moving and Storage left me a voicemail saying they have a truck that is already going to be in Idaho delivering a military guy’s belongings and then the truck would be heading back to Florida. rather than go back empty they could deliver my stuff to Tennessee on the way for a much cheaper price than anyone else. sounded like a good deal so I took him up on it. then a couple weeks before the move another person from the company, Roxy, emailed asking for measurement of everything not in a box as well as the total number of boxes. I spent a long time trying to be as accurate and diligent as I could. when I gave the numbers about a week before delivery, she said it was now going to be over twice the price. they said I had more than originally estimated. I don’t know how they were that far off so we negotiated on the price a bit and they were able to bring it down some more. surely since I gave them all my measurements, this would be the accurate final price. they estimated 1400 cubic feet. fast forward to moving day. first, they came the day after the day I requested and the driver said he would be there in the morning but it wasn’t until the afternoon. curious, as they said the truck was already going to be in the area delivering the military guy, but the truck driver said they had come from Seattle. so that was another red flag. they had a 2000 cubic feet truck, so surely enough room for the 1400 cubic feet of stuff that Roxy had said I had. nope! truck completely full with about $1000 worth of belongings that would not fit on the truck. I literally had to throw some stuff away and give the rest to my neighbors because we were leaving the next morning and had no other option. and the cost was now almost $9K more than what Jason originally quoted!!! Do not, by any means, do business with this company. they are scam artists.

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