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Find a Location

Kyle Plumbing II, Inc has 1 locations, listed below.

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    Business ProfileforKyle Plumbing II, Inc

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.92/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/21/2001

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Kyle Plumbing is a fully licensed and insured state certified plumbing company serving customers in Broward, Dade, and Palm Beach counties.

    Business Details

    Location of This Business
    5 SE 9th St, Deerfield Beach, FL 33441-5354
    BBB File Opened:
    12/19/2000
    Years in Business:
    31
    Business Started:
    4/30/1993
    Date of New Ownership:
    6/5/2023
    Business Incorporated:
    4/30/1993
    Accredited Since:
    11/21/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    • Florida State Plumbing Contractors License 

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Kevin Couper, President
    Contact Information

    Principal

    • Mr. Kevin Couper, President

    Customer Contact

    • Mr. Kevin Couper, President
    Additional Contact Information

    Fax Numbers

    • (954) 425-0890
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 2-26- 2024, **** Plumbing came to our condo building to certify our BackFlow unit, I got an email from him that same day telling me the unit needs to be repaired at a cost of $2,200. Including in this email 3 pictures of the outside of the BackFlow unit and not even one picture of the inside of the unit where the repair is supposed to be taking place. We dont need a picture of the outside of the unit, we know how it looks like; but if we are to be charged $2,200 to repair the inside, the least we can expect is a picture of the inside. I was suspicious with the lack of information from **** and since we were pressured by the city of ******* to get the inspection done before the end of February, I searched for another company and found *** BACKFLOW which I called on 2-26 and they scheduled us for 3-1. On that day, March 1, I got an email from *** telling me our BackFlow unit PASSED THE INSPECTION. I was shocked, how could **** be telling us our unit needs $2,200.00 repair when *** is telling us there is nothing wrong with our BackFlow unit and passed the test with not even a single repair needed? **** emailed me the invoice of $115.00 for the test without mentioning whether we passed the test or not, we already passed the test with ***BACKFLOW but I was curious to read his answer; I emailed him back asking: I could not understand if your email says our BackFlow equipment passed the test or failed; could you please tell us which one is it? He never answered my email and now he is threatening to put a lien on our property.Questions to ****: why did you email me 3 pictures of the casing of our BackFlow unit and not one single picture of the inside of the unit where the problem resides, this problem which you want to charge us $2,200.00 to repair? My other question is: why did you fail us the test where another company passed us the same test without any problem and filed the result with the city of Pompano?We ask that **** Plumbing drop the charge of $115.0
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Janice R

    5 stars

    03/12/2024

    I've been working with Diane ************ when I need service done because she's been there a while and knows exactly what I need

    Kyle Plumbing II, Inc Response

    03/14/2024

    ******, thank you so much for you kind word!  ***** is a stellar construction manager and we are lucky to have her.  Glad you had a great experience :). 

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