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Find a Location

Panhandle Painting & Design, Inc. has 1 locations, listed below.

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    Business ProfileforPanhandle Painting & Design, Inc.

    Painting Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/20/2021

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Commerical, residential, and industrial painting company. 

    Products & Services

    Rhino Shield, Floor Coatings, Roof Coating.

    Business Details

    Location of This Business
    684 State Highway 83, Defuniak Springs, FL 32433-3802
    BBB File Opened:
    11/2/2021
    Years in Business:
    3
    Business Started:
    3/30/2021
    Business Started Locally:
    3/30/2021
    Business Incorporated:
    3/30/2021
    Accredited Since:
    12/20/2021
    Type of Entity:
    Corporation
    Alternate Business Name
    • Rhino Shield Panhandle
    Hours of Operation

    Primary

    M:
    8:30 AM - 4:00 PM
    T:
    8:30 AM - 4:00 PM
    W:
    8:30 AM - 4:00 PM
    Th:
    8:30 AM - 4:00 PM
    F:
    8:30 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Contact Information

    Principal

    • Ms. Brooke Williams, Office Manager

    Customer Contact

    • Ms. Brooke Williams, Office Manager
    • Mr. Matthew Williams, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Panhandle painting & design finished coating our metal roof on November 17th 2023. It is supposed to have a 15 year warranty. They told us they would inspect all surfaces in work area. Caulk and seal area to be painted. We paid $11,400. In about 2 and a half weeks later we had two leaks. We called the company and they said they would come see about it. December 22nd 2023 Matt ******** text us and said he would be here on Wednesday the 27th. He came and said he would be back with the men and materials to fix it. We have called him and can’t get ahold of him. We have left many messages. I will not use them again.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Connor M

    1 star

    01/08/2024

    My grandparents hired Panhandle Painting & Design LLC to paint and fix their roof. The payment was made on 11/17, and the company painted/"fixed" the roof. However, a few days later, the roof started leaking. Despite the company's guarantee to address any issues within the first year, my grandmother has been calling for weeks without a satisfactory response. Matt showed up at the end of December and assured us he would come back out to fix the issue. However, we haven’t heard from him again. Despite our numerous calls and messages, there has been no response. Subsequently, we contacted the Better Business Bureau. On Monday, January 8th, 2024, Matt, the owner of the company, called and yelled at my grandmother, stating she shouldn't have contacted the BBB and that he won't be coming out anymore. Based on this experience, I strongly advise against using this company."

    Local BBB

    BBB of Northwest Florida

    BBB Reports On

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