Business ProfileforThe Plumbing Experts, Inc

A 2-1/2 hour job turned into a 3-day fiasco ***** November 2023.The personnel sent out to do the job did not know what he was doing.My re-hab personnel had to hold his hand and direct him on how to do things the RIGHT way.They quoted the job, yet came out with the wrong parts and then tried to tell me the 20-gallons water tank was obsolete. I found a 20-gallons tank at *********** Then I had to go with some supervisor to pick up the tank in order for the original personnel sent out could do the ***** and we could turn on the water. Once the tank was installed the personnel sent to do the job was told by my re-habber to let the water fill slowly so undue pressure does not unseat the unions. He turned the water on full blast and at least one pipe connection burst. Luckily, the valves shut off. Now he had to re-do the copper pipe connections. Then at 6:30-PM he hands me a bill for $1887.99, which was the quoted price for a 2-1/2 hour job. But now I had my own time and labor, along with my re-habber's time and labor to account for and told him to get his boss on the phone. It was too late in the day. I called the next day and was told the owner would not be back until Monday. Then ******************** calls the next week and leaves a message I now owe $2715.96, but they'd cut the bill to $2388.00.I called back and told them to send an itemized bill. The bill received had ONE valve listed at $599.98, no mention of my time, nor my re-habbers time & labor [the guy who actually made the job happen]. Then add to the misery of all this one of the copper lines just fell out of its coupling. last week. There was not one bead of of anything in the coupling to hold it together. I called, ******************** dispatch would call right away. No call to date. Unable to wait, I had my re-habber sweat the joint correctly and double-check the rest of the piping. I am willing to pay this Plumbing Experts outfit $850.00; derived from -my time/re-habbers time&labor and a union BA's recommendation.