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Find a Location

Stanton Optical has 106 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Stanton Optical

      1615 S Congress Ave Ste 105 Delray Beach, FL 33445-6326

    • Stanton Optical

      2840 NW Federal Hwy Stuart, FL 34994-9253

    • Stanton Optical

      903 W Indiantown Rd Jupiter, FL 33458-6850

    • Stanton Optical

      6100 Glades Rd STE 107 Boca Raton, FL 33434-4369

    • Stanton Optical

      1747 S Military Trl West Palm Beach, FL 33415-6401

    Business ProfileforStanton Optical

    Optical Goods
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.58/5stars

    Average of 212 Customer Reviews

    Customer Complaints

    270 complaints closed in last 3 years

    119 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Stanton Optical has 106 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Stanton Optical

        1615 S Congress Ave Ste 105 Delray Beach, FL 33445-6326

      • Stanton Optical

        2840 NW Federal Hwy Stuart, FL 34994-9253

      • Stanton Optical

        903 W Indiantown Rd Jupiter, FL 33458-6850

      • Stanton Optical

        6100 Glades Rd STE 107 Boca Raton, FL 33434-4369

      • Stanton Optical

        1747 S Military Trl West Palm Beach, FL 33415-6401

      Headquarters
      1615 S Congress Ave Ste 105, Delray Beach, FL 33445-6326
      BBB File Opened:
      8/12/2010
      Years in Business:
      18
      Business Started:
      4/4/2006
      Business Incorporated:
      4/4/2012
      Type of Entity:
      Corporation
      Alternate Business Name
      • Macarius & Daniel, LLC
      • Now Optics
      Business Management
      • Mr. Caro Rocha
      • Ms. Jamie Canales, Customer Relations Supervisor
      Contact Information

      Principal

      • Mr. Caro Rocha

      Customer Contact

      • Mr. Caro Rocha
      Additional Contact Information

      Fax Numbers

      • (561) 423-7925
        Primary Fax
      • (561) 423-8344
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      270 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/25/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I went to Stanton Optical back in Jan to get my eyes checked & get a prescription for contacts. They dont have an eye doctor onsite which was not explained until I was sat in the room. The prescription that was given to me was not correct. I paid for an eye ************** fitting. I came back & went through the process again & still my prescription was not correct. In the interim of trying to figure out my prescription they believed they had it right & ordered my daily contacts. I paid $723.47. Once those trials came in, it was apparent that this prescription was not correct either & they refunded $148. After the third attempt to get the correct prescription failed, I asked for my money back. I was told it would take a week. After a month on not hearing from them I called the store but got ahold of the corporate office who informed me that no refund had been processed for me. After another week of no one at the store answering the phone I drove back up there and told them I wanted my money back. They said oh sorry our computers & phones are down you have to come back later. I told them I wanted the money I paid them for my initial eye ************** fitting back for all the inconvenience and having to make multiple trips to the store to get my money. They had absolutely no empathy. Literally could not care less about putting someone else out. I came back yet again & she processed a refund but she only processed $529.99 but the purchase was $723.47. So she even messed that up. When I called back to tell her she still owed me $45.48 she argued with me & told me she had returned $193.48 back when she really only returned $148 & proceeded to tell me to call my bank Chase & ask them why I didnt get all my money back. How stupid. I told her no it is between ********** payment processor so you need to figure it out. She called me a couple of days later & said she did see now that they owed me the $45.48. I am asking for eye ************** fitting to be refunded $145
      Read More

      Customer Reviews

      212 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Debra A

      5 stars

      07/03/2024

      I love Stanton Optical. Fast yet very thorough service. Not to mention a great price. Way less expensive than America's best. I know because I went to both.By far better deal with Stanton. Also I must mention the manager *************************** at the *********,*** location. She was the best,friendliest helper. I appreciate her for everything.I highly recommend Stanton and particularly this store.***********************

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