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Find a Location

Molina Healthcare of Florida, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMolina Healthcare of Florida, Inc.

    HMOs

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8300 NW 33rd St Ste 400, Doral, FL 33122-1940
    BBB File Opened:
    9/25/2015
    Years in Business:
    16
    Business Started:
    3/4/2008
    Business Incorporated:
    5/9/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 87108 for this business, issued by Florida Office of Insurance Regulation

    These agencies may include:

    Florida Office of Insurance Regulation

    200 East Gaines Street

    Tallahassee FL 32399

    (850) 413-3140

    https://www.floir.com

    Type of Entity:
    Corporation
    Business Management
    • Mr. David Pollack, Director
    • Ms. Maritza Borrajero, President
    • Ms. Ivonne Garrote-Torra, CFO
    • Mr. Jeff D. Barlow, Director
    Contact Information

    Principal

    • Ms. Maritza Borrajero, President

    Customer Contact

    • Mr. David Pollack, Director
    • Ms. Maritza Borrajero, President
    • Ms. Ivonne Garrote-Torra, CFO
    • Mr. Jeff D. Barlow, Director
    • Josue Bermudez, Inquiry Dispute/Appeal Resolution Coordinator
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Signed up for insurance Mid January 2023. Was told to pay by January 31 and did. Received a bill 5 days later stating it my payment was due February 31. Knowing it was the 28th it was due. Called docs to schedule an appt and told I am not insured. The a few days later received a bill saying I was past due. Called Molina and asked what was going on. They said I need to pay immediately to continue coverage. I never had any coverage. Canceled immediately my policy. Never received any insurance cards or had any coverage. Called again February 26 as I was getting emails and calls, and mail. Was told you need to pay to keep your coverage. I told them I had cancelled. In March mid March I received insurance cards. I threw them away as I had replaced them with a new ****************** Called again and said I cancelled my policy. Told to disregard the bills. In April I still kept receiving bills and emails and txt messages. I called twice to make sure this would stop. Was told you did not cancel until February 28, 2023 and still owe. I explained I cancelled early in February and never had any insurance coverage at all. Again told disregard the contact. On April 2, 2024 I received another bill to cover my insurance. Again called and was told you owe for insurance coverage in February and I must pay. I refused and stated I never had any coverage and cancelled in early February. They say I never called and never cancelled my policy until February 28th. They refuse to take the amount away and stated that I have to pay it. When I asked for a supervisor I was told No I will not ***** that. I repeatedly asked over 17 times and was refused every time. I must pay or it will go to collections.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Edwin D.

    1 star

    07/13/2022

    DO NOT GET THIS INSURANCE IF YOU ARE IN THE *******/********* AREA. THIS INSURANCE IS NOT ACCEPTED ANYWHERE!! ALSO WILL NOT REIMBURSE YOU IF YOU PAY OUT OF POCKET WASTE OF TIME AND MONEY!

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