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          Business Profile

          Home Improvement

          Luxury Custom Products LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Home Improvement.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/13/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            DO NOT I MEAN DO NOT Hire this company ****** the ***** from ***** ******* I will provide his address if anyone wants it and his Friend arrived at my house all nice back in June of 2022, we made a hand shake agreement on installing a Glass Balcony Railing as a surprise for my wife on our new home we just bought, two or so months later ****** had an OUTSIDE vendor company who he sub letted the work to come to install the work, as the outside vendor was installing the metal holders the hold the glass in place the company said this is incorrect and would recommend another way of installing with the proper materials do to hurricanes and heavy rain there was NO drainage , I called ****** and he always says ForGive My English But he speaks very well that you can understand him, the outside vendor spoke to ****** since they both speak Spanish and then ****** had his Friend who came with ****** to my home who spoke a lot of English talked with the sublet vendor the sublet vendor began to advise him that the way ****** and himself set up the installation of the balcony supports it would not work cause there would be NO drainage if it storms out or rains its ******* DAH it rains all the time, The Friend of ****** told the sublet company Just Make It Work the vendor say NO WAY I will not, So with that I had the vendor take the metal railings apart and return ALL materials to ******, so now I have nothing and Now ****** will NOT return our $3000 Deposit we gave him Via vemo after agreeing several times he would return our money, That Never Happened and with no return calls except one time MONTHS ago. saying hes in ********** I gave ****************** of time to return our money which till this day December4th 2023 NO RETURN MONEY $3000 dollars He has NOT returned any calls or texts nothing. Scam alert STAY AWAY ************ ****** the owner and his friend NOT nice people LUXURY CUSTOM PRODUCTS ************ - Cell Phone Out of ***** *******,STAY AWAY FROM THIS COMPANY .

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          BBB Rating & Accreditation

          C

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          Contact Information

          8450 NW 102nd Ave Apt 228

          Doral, FL 33178

          (305) 322-7978

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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