Customer ReviewsforGo Play Golf Acq LLC

It's a rip-off. A lot of courses do not accept the cards and even the ones that do it's very complicated to redeem. The cards only go toward booking fees. Avoid this product like the plague.

Thank you for contacting the Better Business Bureau to make sure that you receive the best possible service. It is our mission to make sure that our customers are able to enjoy the gift of golf, and if for any reason that hasn't been your experience with Go Play Golf, I appreciate the opportunity to make it right. I apologize that you had difficulty redeeming your Go Play Golf gift card through Supreme. When booking through Supreme, the full value of your Go Play Golf gift card can be used for any "Specials" tee times. This gives you the best deals available. Please note that you can also redeem for thousands of golf courses without going through Supreme. Or if you prefer you can redeem your gift card for golf merchandise, golf vacations through goplaygolfvacations.com or convert it to a TopGolf card. Using Supreme to get the Specials is just one of many options you have to redeem your gift card. If you are interested in redeeming your gift card for any of the above options, you can do so through goplaygolf.com or you can contact our customer service manager, ****, directly at ************. She will be able to answer any questions and make sure that you're able to successfully redeem your gift card.Thank you *****, we look forward to helping you enjoy the gift of golf!

This companys executives should be prosecuted to the fullest extent of the law. I want my money back.

Dear **************,Thank you for contacting the Better Business Bureau to make sure that you receive the best possible service. It is our mission to make sure that our customers are able to enjoy the gift of golf, and if for any reason that hasn't been your experience with Go Play Golf, I appreciate the opportunity to make it right. I was unable to find any gift cards associated with your name or email address nor any communications with the customer service team. Without this information I was unable to research what issues you may have had redeeming your gift card. My sincere apologies that you had any trouble with the process of redeeming your gift card. Please feel free to contact our customer service supervisor, ****, directly at ************ for help redeeming your gift card. **** will be able to help you redeem your gift card for tee times, golf merchandise, Pinned Range Finder, golf vacations through goplaygolfvacations.com or convert it to a TopGolf or Five Iron gift card.Thank you **************, we look forward to helping you enjoy the gift of golf!

Avoid this company. Receive goplaygolf cards often for gifts. There is always an issue when I go to redeem them with goplaygolf stating there is no value or they were not activated. Last redemption was told $100 of card value not redeemable and I would need the original receipt in order for them to redeem. Another stolen $100 from this company and will be asking others to not purchase these cards as they are a scam

Dear ******************,Thank you for contacting the Better Business Bureau to make sure that you receive the best possible service. It is our mission tthat our customers are able to enjoy the gift of golf, and if for any reason that hasn't been your experience with Go Play Golf, I appreciate the opportunity to make it right. I do see that you have successfully redeemed gift cards with Go Play Golf in the past. However, I was unable to find any new gift cards associated with your name or email address nor any communications with the customer service team. Without this information I was unable to research what issues you may have had redeeming your current card. My sincere apologies that you had any trouble with the process of redeeming your gift card. Please feel free to contact our customer service supervisor, ****, directly at ************ for help redeeming your gift card. **** will be able to help you redeem your gift card for tee times, golf merchandise, Pinned Range Finder, golf vacations through goplaygolfvacations.com or convert it to a TopGolf or Five Iron gift card.Thank you ******************, we look forward to helping you enjoy the gift of golf!

GoPlay Golf gift cards are worthless! You cant check the balance and you cant convert to a Topgolf gift card! They dont answer their phone number but take your name and number, then they DONT call you back! SCAM!

Dear **************,Thank you for contacting the Better Business Bureau to make sure that you receive the best possible service. It is our mission to make sure that our customers are able to enjoy the gift of golf, and if for any reason that hasn't been your experience with Go Play Golf, I appreciate the opportunity to make it right. My sincere apologies that you had any trouble redeeming the gift card. You are able to check the balance of your gift card online at www.goplaygolf.com/CheckCardBalance however if the gift card is one of the older set of cards that does not contain a PIN (last year we added PIN numbers to the cards to provide an extra layer of security) you do have to contact customer service to get the balance. You can do this by calling ************ or using the online chat. Please feel free to contact our customer service supervisor, ****, directly at ************ for help redeeming your gift card. Whatever the issue might be with the card, we will certainly work with you to get it fixed. **** will be able to help you redeem your card for tee times, golf merchandise or a golf vacation. Thank you **************, we look forward to helping you enjoy the gift of golf!

Worst ************ in *******. Scam Gift Cards cant even access my gift card and now its basically worthless. Customer support is trash.

Dear ********************,Thank you for contacting the Better Business Bureau to make sure that you receive the best possible service. It is our mission to make sure that our customers are able to enjoy the gift of golf, and if for any reason that hasn't been your experience with Go Play Golf, I appreciate the opportunity to make it right. I see that you experienced an issue with your gift card and that the **************** team was able to issue you a new card that you have since redeemed for golf. My sincere apologies that you had any trouble redeeming the gift card. I'm glad that everything was resolved and you were able to enjoy the gift of golf. Thank you ********************, I appreciate your feedback so that we can continue to work to improve our redemption process!

GOPLAYGOLF should be renamed WORLDWIDE GOLF SHOP SCAM, LLC. The company is just a gag gift. You buy it for the golfing ***** you want to spend all their time trying to redeem it, instead of improving their game. It is literally designed to force you to redeem it for merchandise at ww.worldwidegolfshops.com. Worldwide is just making interest on the gift card until it is redeemed, and then charging you 40-60% marked up at their site, once you finally give up on trying to redeem it to play golf.

Dear ******************,Thank you for contacting the Better Business Bureau to make sure that you receive the best possible service. It is our mission to make sure that our customers are able to enjoy the gift of golf, and if for any reason that hasn't been your experience with Go Play Golf, I appreciate the opportunity to make it right.As you mentioned, WorldWide Golf is one of the redemption options that are available to Go Play Golf gift card holders. In addition, Go Play Golf card holders are also able to use their card to book tee times at over ***** golf courses, book a golf vacation (or just a hotel, rental car, or golf) through goplaygolfvacations.com, golf lessons, or convert the card to a TopGolf or Five Iron gift card. We are also adding several new redemption options in the upcoming weeks in an effort to better serve our customers. You'll be able to see these new partnerships as they go live on the website (goplaygolf.com) in the next 4-6 weeks. We are excited to be expanding the options for our customers!My sincere apologies that you had any trouble redeeming your gift card. Please feel free to contact our customer service supervisor, ****, directly at ************ if you still have any questions or need any assistance redeeming your gift card. Thank you ******************, we look forward to helping you enjoy the gift of golf!

DO NOT RECOMMEND. Can't check the balance of cards on the website. It simply doesn't work. Called their customer support line and get a voicemail box that sounds like someone's personal voicemail. Very limited number of courses available unless you want to travel a decent distance.

Dear **********,Thank you for contacting the Better Business Bureau to make sure that you receive the best possible service. It is our mission to make sure that our customers are able to enjoy the gift of golf, and if for any reason that hasn't been your experience with Go Play Golf, I appreciate the opportunity to make it right. I see that you were able to successfully redeem your Go Play Golf gift card for merchandise. My sincere apologies that you had any trouble redeeming the gift card originally. I'm glad that everything was resolved, and you were able to redeem your gift card. If you did not receive your merchandise, or there is still an issue with your transaction, please feel free to contact our customer service supervisor, ****, directly at ************ and we will make sure to get everything resolved to your satisfaction. Thank you for your feedback, **********! We are also adding several new redemption options in the upcoming weeks in an effort to better serve our customers. You'll be able to see these new partnerships as they go live on the website (goplaygolf.com) in the next 4-6 weeks. We are excited to be expanding the options for our customers and continue to improve the redemption process!

This is the biggest scam of the century. they advertise golf courses then make you jump through hoops to redeem. they do not even discount the cards. $25 value for $25. just close the doors. this is the biggest fail of the century. 0 stars for the record. they do not even deserve the pity one star. I will make sure this scam is on the local news.

Dear Mr. ********* you for contacting the Better Business Bureau to make sure that you receive the best possible service. It is our mission tthat our customers are able to enjoy the gift of golf, and if for any reason that hasn't been your experience with Go Play Golf, I appreciate the opportunity to make it right. I was unable to find any gift cards associated with your name or email address nor any communications with the customer service team. Without this information I was unable to research what issues you may have had redeeming your card. My sincere apologies that you had any trouble with the process of redeeming your gift card. Please feel free to contact our customer service supervisor, ***** directly at ************ for help redeeming your gift card. **** will be able to help you redeem your gift card for tee times, golf merchandise, golf vacations through goplaygolfvacations.com or convert it to a TopGolf or Five Iron gift card.We are also adding several new redemption options in the upcoming weeks in an effort to better serve our customers. You'll be able to see these new partnerships as they go live on the website (goplaygolf.com) in the next 4-6 weeks. We are excited to be expanding the options for our customers!Thank you Mr. **** we look forward to helping you enjoy the gift of golf!

Cards are difficult to redeem and customer service is the worst.Do not recommend at all.

Dear **********************,Thank you for contacting the Better Business Bureau to make sure that you receive the best possible service. It is our mission to make sure that our customers are able to enjoy the ************, and if for any reason that hasn't been your experience with Go Play Golf, I appreciate the opportunity to make it right.My sincere apologies that you had any trouble redeeming your gift card. Please feel free to contact our customer service supervisor, ****, directly at ************ if you have any questions or need any assistance redeeming your gift card. **** will be able to help you redeem your gift card for tee times at thousands of courses, golf merchandise, golf vacations through goplaygolfvacations.com or convert it to a TopGolf or Five Iron gift card. We are also adding several new redemption options in the upcoming weeks in an effort to better serve our customers. You'll be able to see these new partnerships as they go live on the website (goplaygolf.com) in the next 4-6 weeks. We are excited to be expanding the options for our customers!Thank you **********************, we look forward to helping you enjoy the ************!

SCAM, SCAM, SCAM, SCAM, SCAM. RIP OFF, RIP OFF, RIP OFF. TAKES EVERYONES MONEY AND DOES NOT PERFORM.

Dear ******,Thank you for contacting the Better Business Bureau to make sure that you receive the best possible service. It is our mission to make sure that our customers are able to enjoy the gift of golf, and if for any reason that hasn't been your experience with Go Play Golf, I appreciate the opportunity to make it right.My sincere apologies that you had any trouble redeeming your gift card. Please feel free to contact our customer service supervisor, ****, directly at ************ if you still have any questions or need any assistance redeeming your gift cards. **** will be able to help you redeem your gift card for tee times at thousands of courses, golf merchandise, golf vacations through goplaygolfvacations.com or convert it to a TopGolf or Five Iron gift card. Thank you ******, we look forward to helping you enjoy the gift of golf!