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Customer ReviewsforParadise Plumbing & Air Conditioning
82 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from William P
5 stars07/05/2024
Paradise Plumbing + AC were a 10 out of 10 for workmanship, ethics, timely manner and friendliness to replace my hot water heater. ****** is a tremendous asset to the company. Ask for him if you need work done. You won't be disappointed!Review from Benjamin N
1 star06/19/2024
Trying this here as I think they deleted my 1 star review I submitted through their website. They did an acceptable job with some minor plumbing issues I had so I thought I could trust them when they recommended I install a new air conditioning unit. Unfortunately I had several issues with the installation and they were increasingly less and less helpful as I had to continue to ask them to finish the job. There does not seem to be any communication between the techs and the management so I would have to explain what was going on repeatedly to both parties, basically acting as an on call project manager. There is no single point person that you can connect with and they refuse to communicate in any way other than speaking on the phone. After several experiences of being told something verbally, such as an appointment being made, only to find out later they had no record of it, I have very little faith in them. Most recently I asked for an email confirmation of an appointment which was only sent after multiple phone calls, and included a passive aggressive bible quote about how I am a bad person and ****** will judge me. *** never complained about any prices and have paid what they ask everytime. All I wanted was a professional company that would do what I had asked and paid for, to me that is not unreasonable. The most surprising thing throughout the 10 months of me dealing with this a/c issue is that I have never once been contacted by any kind of manager who has attempted to resolve the issues. It seems that once they received the money from me for the a/c they dont care about actually providing the service. The do call me frequently asking for me to give them a review but apparently if its not 5 stars they will just delete it anyways.Review from William B
5 stars06/19/2024
I trust the workmanship of Paradise Plumbing and umbing technician ***** with our plumbing needs. He was very thorough with a complicated hot water installation. Will definitely recommend Paradise Plumbing to anyone seeking a high quality plumber with fair pricing.Review from Mitzi W
5 stars05/29/2024
Pattyi is a big custoner rep Patti is a good customer rep. She is so sweet and caring. Took good care of me.Yuri was a great repair tech. He knows what he is doing. thank you alReview from Robert M
5 stars05/14/2024
We use Paradise Plumbing for our plumbing issues at our small resort. They are efficient, and always professional. ******* assisted us yesterday and was able to schedule us immediately for our small issue. ******* was the technician who quickly resolved our issue and ***** was as pleasant as can be with our follow up call this morning, Thank you!Review from Lenny W
5 stars04/23/2024
The technicians ******* and ***** were real polite, knoledgeable and functional. They did a great job installing my new water heater. Thank you very much guys. GOD bless You. You are the BEST!!!***************************** **********, **.Paradise Plumbing & Air Conditioning Response
04/26/2024
Thank you, *****, for taking the time to share your positive experience with ******* and *****. We're thrilled to hear that they were polite, knowledgeable, and effective in installing your new water heater. Your blessing and high praise mean a lot to us and motivate our team to continue providing the best service possible. We're glad to have met your expectations and appreciate your acknowledgment of their hard work.
Warm regards,The Paradise TeamReview from Robert B
5 stars03/29/2024
Very satisfied with the technician, Mario. He was knowledgeable and efficient. He figured out the problems we were having and got them fixed.Paradise Plumbing & Air Conditioning Response
04/26/2024
Thank you for sharing your positive experience with our technician, *****. We're delighted to hear that you were very satisfied with his service, finding him knowledgeable and efficient. It's great to know that he was able to quickly diagnose and resolve the issues you were experiencing. We appreciate your feedback and look forward to providing you with continued excellent service in the future.
Warm regards,The Paradise TeamReview from Jack K
5 stars03/28/2024
******************** and ********* gave great service and fixed the plumbing problem. Would definitely recommend!Paradise Plumbing & Air Conditioning Response
04/26/2024
Thank you for your feedback and recommendation. We're pleased to hear that ***********, and ********* provided great service and successfully resolved your plumbing issue. We strive to ensure our team delivers effective solutions with professionalism, and it's rewarding to know we've met your expectations. We appreciate your endorsement and look forward to assisting you and others you recommend to us in the future.
Warm regards,The Paradise TeamReview from Carolina O
5 stars03/25/2024
Excellent job from Yuri ! Very Professional on time very polite. Well done.Paradise Plumbing & Air Conditioning Response
04/26/2024
Thank you for sharing your experience with ****. We're delighted to hear that he provided excellent service, demonstrating professionalism, punctuality, and politeness. It's our goal to ensure all interactions with our team members are positive and meet high standards, and we're glad **** exemplified this. We appreciate your feedback and look forward to serving you again with the same level of quality.
Warm regards,The Paradise TeamReview from Nancy C
5 stars03/06/2024
I have found the Paradise Plumbing & Air Conditioning Company to be very reliable and professional. Their office staff and their technicians such ****************** and **** are polite, accommodating, knowledgeable, do a thorough job and leave the site better than it was originally. I noticed that some of my neighbors also use them on a regular basis. It is a **************Paradise Plumbing & Air Conditioning Response
04/26/2024
Thank you for your glowing review of Paradise Plumbing & Air Conditioning. We're delighted to hear about your positive experiences with our office staff and technicians like *****, ***, and ****. It's wonderful to know that their politeness, accommodation, and thoroughness have made such a positive impact on your service experiences. We're also pleased to hear that your neighbors are satisfied customers as well. Your endorsement as a *************** is highly valued, and we look forward to continuing to provide reliable and professional service.
Warm regards,The Paradise TeamParadise Plumbing & Air Conditioning Response
04/26/2024
Thank you for your glowing review of Paradise Plumbing & Air Conditioning. We're delighted to hear about your positive experiences with our office staff and technicians like *****, ***, and ****. It's wonderful to know that their politeness, accommodation, and thoroughness have made such a positive impact on your service experiences. We're also pleased to hear that your neighbors are satisfied customers as well. Your endorsement as a *************** is highly valued, and we look forward to continuing to provide reliable and professional service.
Warm regards,The Paradise Team
Customer Review Rating
Average of 82 Customer Reviews
Contact Information
260 SW 21st Ter
Fort Lauderdale, FL 33312-1425
Business hours
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