Reviews

This profile includes reviews for Sixt Rent a Car, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Sixt Rent a Car, LLC has 197 locations, listed below.

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  Sixt Rent a Car, LLC

  PO Box 8188 Fort Lauderdale, FL 33310-8188

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  Sixt Rent a Car

  3601 Island Ave Phila, PA 19153-3228

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  Sixt Rent a Car, LLC

  2200 Rental Car Center Pkwy College Park, GA 30337

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  Sixt Rent a Car

  3275 Peachtree Rd NE STE 240 Atlanta, GA 30305-2426

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  SIXT Rent A Car

  714 S Wabash Ave Chicago, IL 60605-2111

Review Details

• Review fromShane C

  Date: 01/15/2025

  1 star
  The last two 6s in Sixt66 must be silent. Avoid at all costs. Service agent convinced me that I would be better off purchasing their rental insurance coverage over what I bought through *******. She told me it would be around $10 a day to add it. When I went to return the car I was charged $35 a day for the rental insurance coverage. I now am paying close to $350 for rental coverage that would have cost me $96 if I had kept my original Expedia coverage. Buyer beware! We will never use Sixt again.

• Review fromDaniel L

  Date: 01/11/2025

  5 stars
  Dispute: It has been difficult for me to receive my Sept 26, 2024 agreement documents from SIXT Rent A Car, LLC,. Sixt has been demanding an extra payment for a few weeks now. Multiple times, I have requested proof of our agreement on Sept 26, 2024. I emailed Service and continued to speak with Customer Service Operations by email. I only received the documents I paid for. There is no mention of the extra payment The payment can't be settled when they can't prove I agreed to it on Sept 26

• Review fromAllison G

  Date: 01/07/2025

  1 star
  I want to express my deep dissatisfaction with the recent experience I had with Sixt Car Rental at the ************************ (MSP) airport. The handling of my rental has been both disappointing and troubling.First and foremost, I was quoted a certain price when I made my booking, yet upon arrival at the counter, I was charged a significantly higher amount. This discrepancy is not only misleading but also feels like a bait-and-switch tactic. I find this behavior is unethical and unacceptable, as it does not reflect the transparent and fair practices that consumers should expect when renting a ********** make matters worse, two (2) months after I received a damage claim for $571.10 regarding a scratch on the wheel well of the vehicle I rented. I can confidently state that this damage was not caused during my possession of the car. The claim is both baseless and unjustified. I am deeply disappointed that Sixt would pursue such an unfounded charge, which only serves to undermine my trust in your company. My insurance company has requested photos of the condition of the car before my rental date, and **** is unable to supply such prove. A month later they sent me another invoice stating I owe $651.10. A month later(they disregarded my insurance's request) and forwarded my case to collections, Inevitably trying to damage my credit score)This entire experience has been unprofessional, and I find it insulting that Sixt car Rentals would attempt to hold me accountable for something I did not cause.

• Review fromPaul C

  Date: 01/06/2025

  1 star
  DO NOT USE! - This company is not good. This was my first time using Sixt for business travel. Never again. The booking part was fine. However, when my flight was severely delayed I tried to call into the branch location at the airport I was flying into. They were only open until 1am and I was scheduled to land at 1am. You CANNOT reach the local desk at the airport! I called the corporate number and got someone that spoke next to no English. Its one thing to use offshore customer service people its entirely another to have people that simply cannot speak English. She was zero help - I asked to speak to a manager or someone that could understand what I was saying - she WOULD NOT put a manager on the phone because she kept telling me 'I have satisfied your request' - that was not the case. She did not address the issue or provide any level of assistance. I asked for her name and ID number - she refused to give either one (this was after she refused to put a manager on the phone).I hung up and called back. The next person was very polite and informative. HOWEVER, all the information he gave was incorrect. He took my flight information and told me they would notify the branch location and let them know I would be arriving late so someone would stay to help me. He also recommended that I check in with the mobile app so the car is ready. When I arrived at the airport. ***** was there, no car was there and no one answered the phone at the corporate ********** I don't have a car, looking for a hotel at 2am and I am sure they cancelled my reservation and will have to deal with that in the morning.USE AT YOUR OWN RISK

• Review fromJasmin J

  Date: 01/04/2025

  1 star
  I rented a car from Sixt and it was a smooth process. However, they are pulling a **** on me. I picked up the car and there was no visible damage. I drove the vehicle to my location and then dropped the vehicle off. I had no incidents on my trip not even a pothole. A week later I received an email that there was damage to the vehicle and they asked if there were any incidents. I replied and said there were no incidents and I returned the vehicle in the same condition it was given. A week after they sent me a bill for $2000 with a picture that I could not even see any damage. I replied to the email and stated why am I being charged for damages and there was no response. Sixt has now applied charges to my credit report. I rent cars often and this was my first time using Sixt and they are ruining my credit for a damage scam and there is no damage.

• Review fromSJ S

  Date: 01/02/2025

  1 star
  Nothing I can say that hasn't been said. Don't rent from this company.

• Review fromMark B

  Date: 12/23/2024

  1 star
  I rented a car from ***************. Was upsold to a nicer car, a ***. Drove out and at highway speed seemed that tire was not balanced. A day later tire has no air and called for roadside assistance. They do not have any, I either had to drive an hour back to airport or go to pep boys 40 minutes away. Go to pep boys with appointment and they can not do anything for hours and have no idea why Sixt sent me there. Call for help the 5 th time and they escalate my issue and transfer me to a higher level, on hold for 1 hour and 15 minutes when I finally give up. Absolutely no roadside assistance and do not care if they gave you an unfit vehicle

• Review fromTammy F

  Date: 12/19/2024

  1 star
  Absolutely terrible . Prepaid for car rental for pickup *************** . Our flight was delayed . As soon as we got there I called for shuttle for pick up . Was told business was closed . We were then stranded by this time after one am at the airport . After much difficulty and a long wait we found an ****** Had to pay 80$ to get to our hotel . Called immediately to let them know what had happened . Said theyd look into it . As we were now 40 minutes from airport we had to pay for another rental at an obviously inflated rate . After many many calls trying to get help we received nothing . Not only did we have to pay out of pocket for new rental and ****** Sixt car rental kept our hundreds of dollars for the rental we were unable to pick up . Absolutely disgusting way to run a company . No integrity whatsoever.

• Review fromEdward S

  Date: 12/19/2024

  1 star
  This business engages in fraudulent behavior. I rented a car from them and two days later I received an invoice for $900 for a bumper damage which existed before I rented the car, they claimed that their AI imaging detected the damage when I returned it. When I complained they dismissed their claim. However after reading their reviews online I saw so may frequent and similar situations. You would think they would do something to correct their erroneous AI but it seems they engage in this practice to extort money from their customers.

• Review fromMark S

  Date: 12/17/2024

  1 star
  Be aware and do your research on Sixt. You will read about their scam on notating damage and following up weeks after you return or bogus costs utilizing a company called the **************** to make fake claims and estimates.I rented from the LAX location and took video of my car before leaving the facility after reading these reviews. Upon returning; a small scratch on the rim was notated that it was not marked on the report before my rental to which I was told it would need to be marked down since it got missed last return. (All while I had the pre inspection video).Weeks later I received a bill for $636.00 to replace* the rim.There are multiple class action lawsuits against Sixt globally for this scam.All this to say; instead of disputing; I went ahead and paid the invoice. After investigation with other victims of the scam; we found that the cars rims had NOT been replaced in fact all of the wheels had other scratches and scuffs on them.There is a now an editorial piece about Brands that Scam being put together on **** for this reason.Just completely avoid the scam and use a reputable rental car agency; its just not worth the headache. Do your research first.