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Business Profile

General Contractor

FHIA, LLC

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for FHIA, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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FHIA, LLC has 8 locations, listed below.

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    Customer Review Ratings

    4.2

    Average of 228 Customer Reviews

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    Review Details

    • Camille I

      Date: 04/10/2025


      Dino is definitely a true asset to this company !!! 5 star employee who goes above and beyond to get the job done. Thank you Dino !!!!!

    • Milagros O

      Date: 04/04/2025

      I had hurricane impact doors installed on 3/21/25. I dont know what kind of Mickey ***** contractors FHIA uses for their installs but this was THE most unprofessional and sloppiest job I have ever seen. The first day they were installing until about 8pm bc a wall was not leveled & it took them way too long to decide how to proceed. They mistakenly knocked over a 2x4 creating a rip in my patio screen. Once the doors were hung, one of the door rollers was defective and needed to be replaced. The following day they were finishing up until about 3pm. The rollers were replaced and the finishing touches they made to the door frame were done rushed and haphazardly. They left plastic moulding pieces either buckling, separating and/or unsealed. The ton of caulking they used around the frame of the patio doors looked like a beginner had done it (if only I could post pictures here as proof). It was globbed in some areas like they were frosting a cake with a butter knife even after I was told those areas would be filled with Stucco by one of the contractors and they still werent done!It took several calls to the field manager, 2 to customer service and finally the operations manager just to get the contactors back in to finish/fix the job. The first dispatch, my husband missed a day of work and no one bothered to show up nor give a courtesy call they would not be there. The second dispatch was an arrival time of 9am, no one showed. Then they said 2pm but did not show until 6:45pm when my husband was ready to leave for work. It wasnt until the call to the operations manager that someone was dispatched today 4/4/25 to clean up the caulking mess left behind and put the finishing pieces over the s**** openings and plastic moulding on the track.An $11,000 job shouldnt have taken this long or so much effort to be completed. This install job was a total disappointment and the level of service is subpar! Never again!

    • Jonna F

      Date: 03/24/2025

      In 2020 I made the mistake of contracting with Florida Home Improvement for a walk in shower.The shower is a joke. The materials looked so bad after three years I had to actually have it painted and it was very expensive because the shower is ridiculously large when supposedly a Kohler product.Not only that, the size of the shower is embarrassing and laughable. Every contractor who has come to my home says the shower is way too large and a waste of space. Also in about 2022 or 2023 one of the shower doors fell down. I called FHIA immediately but they never called me back. I had to hire another company to come out and fix it and they informed me the door was put on incorrectly in the first place.If anyone has been in the shower or the bathroom at the time they would have been hurt.I am not even sure if they do bathrooms anymore, but if they do buyer be ware is all I can say. I feel they took advantage of me and in 2025 I am still angry and still paying for this eyesore of a shower.

    • Paula E

      Date: 03/11/2025

      I would give no stars if I could. Be aware! Signed up for FHIA at the ********************** to have them come out and give an estimate for windows. Their representative came and measured 9 standard windows and gave an estimate of over $21,000!! Completely trying to rip off elderly customers! The manager, after seeing the estimate, called back the next day and tried to correct the problem by asking to come back out and give a better price but we no longer trust them or wanted to do business with them. Please make sure and research before signing with a company. There are many companies out there like this one ready to take advantage and try and steal your money especially with older customers.

    • Susan T

      Date: 02/27/2025

      This is the second time using this company and have not been disappointed, They are professional and work with you to get the best price for your budget, They keep you updated on when your windows will be installed. The installers are quick and keep your house clean. I would definitely recommend them to anyone looking for new windows you wont be disappointed.

    • Ken C

      Date: 02/26/2025

      They were not only competitively priced, but very professional throughout. Arrived on time, and kept me informed before, during, and after my window install. I would not hesitate to rehire or recommend them. Im very pleased with my window and the installation.

    • Michael R

      Date: 02/26/2025

      Very professional and knowledgeable team! Actually listen and respond to your questions. From initial estimate through installation and final inspection. Great customer service staff that personally walk you through the process. Super organized install team. Truly great product, value and experience.

    • Demetrek H

      Date: 02/24/2025

      They did a great job with the installation of the windows. They made the process easy and everyone was polite In professional.

    • Scott C

      Date: 01/21/2025

      Second story windows are beautiful, not drafty and drastically cut down on outside noise. CLEAN JOB. Very happy!

    • Scott E

      Date: 01/12/2025

      They did an awesome job on my home, workers were polite and respectful of my property. They did a very good job with the cleaning up .

    FHIA, LLC is BBB Accredited.

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