Complaints
Customer Complaints Summary
- 17 total complaints in the last 3 years.
- 4 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:02/25/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Hayes Locom sends daily or weekly text messages soliciting business. In many occasions Ive asked them to stop and advise that Im not a doctor or in the healthcare profession or interested in employment. I dont know how they got my information. I just want them to stop harassing me with text messages.
Business Response
Date: 02/26/2025
We respect your request, and your phone number and email address have been removed from our system.Customer Answer
Date: 02/26/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** *****Initial Complaint
Date:10/25/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This business continues to send me numerous spam emails, calls me at work and on my personal cell number despite my asking to have all my information removed multiple times. I have emailed them, called them and nothing works. I have NO interest in their services and have told them this multiple times. I get harassing emails from multiple different individuals in the company (or at least they use multiple names that may or may not be real) so blocking them on my email and phone does not help. STOP COMMUNICATING WITH ME ONCE AND FOR ALL AND LEAVE ME ALONEBusiness Response
Date: 10/28/2024
We respect your request, and your phone number has been removed from our system.Customer Answer
Date: 11/27/2024
This business may have removed my phone number but I continue to receive numerous email solicitations from them, including multiple in the last several days. Please help make this stop once and for all
Thank you
Customer Answer
Date: 12/02/2024
Despite their assurances, I continue to receive unsolicited emails from this company. ** times I still receive several emails per day.
I appreciate your assistance in reigning in this practice.
thanks
Business Response
Date: 12/06/2024
We respect your request. This message is to confirm that your email address has also been removed from our system and outbound communication has been blocked.Initial Complaint
Date:10/16/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I get calls and text messages from the company nearly weekly asking to hire them. I never signed up for these calls, and I ask every time to remove me from their list and calling list. They continue to text and have no option to opt out.Business Response
Date: 10/17/2024
We respect your request, and your phone number has been removed from our system.Customer Answer
Date: 10/30/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** ******Initial Complaint
Date:08/06/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Recruiters from this business continue to harass me with text messages despite repeated requests for contact to stop and for my number to be removed from the company's contact list. *************************** *************) and ************************* *************, ***************************************** continue to try and recruit me for anesthesia services despite the fact that I have no education, training, or prior work in any medical field. This again comes after repeated requests to cease contact completely. I have already filed a formal complaint with the ********************************* and will file another such complaint with the Florida ************************* should even one more such instance occur.Business Response
Date: 08/12/2024
We respect your request, and your phone number has been removed from our system.Customer Answer
Date: 08/14/2024
Complaint: 22100255
If any of your employees ever attempt to contact me again in any way I will file a lawsuit against you for harassment and report you to the Florida ************************* as well. Based on my experiences as well as those of other people who have reported you, you clearly have no respect for anyone's privacy or requests to cease contact. You really need to find a more respectable way to run a business because hijacking private information and contacting family members is a move only lowlifes and criminals are capable of.Initial Complaint
Date:03/14/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I do not know how this company has gotten my personal cell phone number, but I keep getting cold-contacted by different employees from different phone numbers, so I cannot block them. I have asked how they got my number and employees won't tell me. I want them to stop contacting me, it is unsolicited and unwanted.Business Response
Date: 03/14/2024
We respect your request, and your phone number has been removed from our system.Customer Answer
Date: 03/14/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me at this time. If further action is required in the future, I will make you aware at that time.
Sincerely,
*********************************Initial Complaint
Date:12/20/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They won't stop sending spam texts. I'm not even a doctor. I have no affiliation to medical practices. I have no clue how they got my number. IT'S VERY FRUSTRATING. Texting "STOP" won't even stop the text messages.Business Response
Date: 12/21/2023
We respect your request, and your phone number has been removed from our system.Initial Complaint
Date:11/28/2023
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company has sent me Scam/junk text Messages serveral times a week for over two years. I repeatedly block the number they are sending from, but they keep using a new number each time. Its highly annoying, time consuming and disruptive to my work. I wish to be removed from all their marketing lists.Business Response
Date: 11/29/2023
We respect your request, and your phone number has been removed from our system.Customer Answer
Date: 12/01/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************Initial Complaint
Date:08/31/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company has repeatedly contacted me and my family via text and call with unsolicited recruitment offers. My father is a physician and this company managed to get every cell phone number on his family plan and spams us all every other month. They harass us with messages intended towards my father who has never initiated contact with or expressed any interest in working with them. This has to be illegal. I have reported them to BBB once already and continue to be contacted.Business Response
Date: 08/31/2023
We respect your request, and your phone number has been removed from our system.Initial Complaint
Date:06/02/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Repeated unsolicited contacts despite requesting to be removed from the contact list of this company. They have zero respect or decency. This is the SECOND time I've reported them to the BBB about this same issue.Business Response
Date: 06/05/2023
We respect your request, and your phone number has been removed from our system.Initial Complaint
Date:03/31/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Im not a doctor but for some reason this company keeps sending me unsolicited texts asking me to come work as a surgeon for them. I mean, I have no idea what Im doing but I hear doctors get PAID so I might say yes.Business Response
Date: 04/10/2023
We respect your request, and your phone number has been removed from our system.
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