27 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Eva G
1 star07/10/2024
BUYER BEWARE!! I definately do not recommend. I am a reasonable and patient person but I've experienced horrible customer service and repeat shipping errors with Hallandale. I have not gotten any response to my phone calls and email inquiries to them over many days. I paid $1,400, which is a lot of money for me, on an order for compounded tirzepatide - a refrigerated medication. It was supposed to be shipped for overnight delivery but because of an error at Hallandale it took more than three days to get delivered. When I finally received the product the two ice packs within the package were melted and the product was hot. The first time this happened Hallandale apologized and sent a replacement, but then made the SAME exact shipping error with the replacement order. When I noticed they were repeating the error I sent an email asking them to correct the problem and ************************* assured me my package was being kept cool because it was on ***** "frozen trucks." ***** does not have refrigerated or "frozen trucks." It was shipped in hot trucks and hot airplanes over ***** miles in a flimsy box in a record-breaking heat wave for more than 74 hours. Would you want to inject medication into your body that is supposed to be refrigerated but has been heated up for days? While I'm at it, I think I'll eat this mayonaisse that's been sitting in the sun for three days... I have emailed multiple times for help and made multiple requests for *********** Sheets for the tirzepatide but no one has replied. My next stop is the ****Review from Jennifer v
1 star07/04/2024
I wanted to review Hallandale Pharmacy. I am a Provider and have used them for hundreds or orders. We have had an absolutely HORRIBLE experience with them. When you order meds for a patient, sometimes they will take the money out of your account the next day....or sometimes it is 3 months later. They combine orders and charge you, sometimes, for 1 patient's order, sometimes 4 patients at once (dating back sometimes a couple months ago), and sometimes just half of an order for an additional patient!!! They think they can just pull-out money when they want and how much they want. They are an absolute accounting nightmare!!!!!! They have even tried to charge our account when funds have been present and say that "funds were not available" and then they put a HOLD on ordering any more meds for additional patients!!! When this happens, they then send out a request, a 1 page form, requesting your CC information when you have already sent the form (and gave them the same cc info you have always had) the last 5 times!!! Their ordering system is archaic, their billing system is a disaster!!! Our business is expanding quickly and we are needing to order many, many more meds, but I will not trust them with our business and will be discouraging other businesses, patients and providers from using them! I mean, look, they already only have a 2.76 star review. My advice to them, if they want their business to survive in this very lucrative time (with many many people using weight loss meds), then they better get their act together. There are so many compounding pharmacies popping up all the time and unless they change the way they bill, they will simply not make it. I am not a negative person who ever complains or does bad reviews, but I just had to express this.Review from Bill S
5 stars06/21/2024
Have lost32 lbs in less than three months with Hallandale tirzepatide. My health has improved drastically. Highly recommend this company.Hallandale Pharmacy Response
06/24/2024
We appreciate your feedback and support and are very happy to hear of your success. Thank you!Review from Joanna W
1 star06/21/2024
My provider ordered me compounded semaglutide through Hallandale in January. After a few weeks, I questioned the efficacy of my vial as I felt zero side effects. No weight loss, no nauseas, no appetite suppression, no food noise reduction (actually it felt worse!), no constipation. I was told to keep increasing my dose and was sent over a form about my specific vial (Which really means nothing). So I followed my providers instructions and kept increasing my dose...to 40, tom50, to 75, to 100, to 125, to 150 units! Pretty sure 150 units is more than recommended dose too. Every week, I felt absolutely nothing. Now here we are close to 5 months later with no true results, never had a single symptom from whatever I was injecting in my body and I am confident my vial was watered down or pure water altogether. Even doing 100+ units for 2 months, I should feel something, but nope. I am actually MORE hungry than ever. I have friends who are taking 20 units from other pharmacies and they are extremely nauseas and actually see results and could not imagine taking 100+ units for weeks on end...they said they would literally feel like death if they did that. I feel confident that my vial was 100% a fake and I'd like immediate resolution. All buyers should beware!Review from Cheryl G
1 star05/31/2024
I lost weight on Ozempic last year, but since insurance no longer covers it for weight loss, I went with compound semaglutide that comes from this pharmacy. I prepaid on credit for what was to be a 12 week supply, around $650... starting with 1.0, moving to 1.5, then 2.0.... HOWEVER, I moved up sooner all the way to 2.0 because nothing is happening after 2 months. It's as though I'm injecting water. That's a lot of money for me and I am so heartbroken. My appetite has not changed at all, and I do not get full quicker when I eat... There's something wrong here, I am convinced I got a bad batch!Review from Mindy M
1 star05/15/2024
I have been getting semiglutide from them for 4 months and I've gone up now to the highest ml and still no weightloss. I think this will be the last time purchasing from them. I will be finding a different pharmacy. My sister has lost alot of weight using semiglutide from a different pharmacy. I think I'm going to use my money elsewhere.Review from JEAN T
4 stars04/29/2024
I have read reviews on this pharmacy and was a little worried at the beginning of this process. I let the doctor know that placed the order I was unsure if I wanted to have them order from this pharmacy. I was wrong and so far, this is my second vial of the semiglutide and have no side effects. I changed from another company i was dealing with previously as well with no side effects. The pharmacy delivered very quickly and actually 3 days of the order being refilled. The only thing I don't need is the package of 10 needles they send in each order.Review from Kristen M
1 star04/15/2024
I went through a provider who uses Hallandale as a Compound Pharmacy for Trizepitide. The first batch worked beautifully, and I lost weight and felt the effects immediately. The second batch I received was like injecting water. I even upped my dose to make sure that it wasnt me. You can tell the second batch is pretty much bunk. I have been seeing a lot of reviews online, on TikTok and through other people who I know use this compound pharmacy saying that the same thing has happened to them. Im sending my vials into a third-party lab to get tested to see what whats really in there. Beware of what youre injecting yourself with and do your research about this pharmacy. There is a reason they havent been *** Approved.Hallandale Pharmacy Response
04/17/2024
Dear Patient,
We are sorry to hear about your experience with Trizepitide from the compound pharmacy. There are numerous variables to consider when using a GLP-1 medication like Trizepitide, and not achieving the expected results can be influenced by various factors.
It's essential to recognize that several factors can impact the effectiveness of any medication, including Trizepitide. We are willing to work closely with your prescriber to explore and eliminate potential factors contributing to the outcomes you have encountered. This process may involve considering if the medication is ************* for you.
Regarding the quality of our compounded medication, we take pride in the products we provide. We are ready to share quality documentation with your healthcare provider to assure you of the authenticity and quality of our medication. Your satisfaction and well-being are our priority.
We understand the frustration that comes with investing in medication without the expected results. Similar to other medical treatments, the effectiveness of medications can vary among individuals. Sometimes, adjustments or changes are necessary to achieve the desired outcomes, which is a common practice in healthcare.
Your decision to have the vials tested by a third-party lab is a proactive step, and we encourage it. It is important to note that proper handling and storage must be maintained to yield valid results.
Thank you for sharing your concerns, and we are dedicated to supporting you on your journey to better health.
Warm regards,
Hallandale PharmacyClinical Team
Review from Tammy W
5 stars04/03/2024
I started on compound Semaglutide the first week of December 2023. So far so good. To date I have lost 34 pounds. No terrible side effects other than a little nausea from time to time. Nothing that a Zofran won't get rid of. Make sure you drink lots of water. I stick to 1100 calories daily and steer clear of the carbs. I am happy with 2+ pounds per week weight loss and I don't feel tired. As a matter of fact, I feel great! You probably won't be very hungry throughout the day, but it is very important to at least have one super nutritious meal each and every day. I am on my second order. I have not had any problems with either of my two orders. My orders have come quickly, usually within 5 business days by Federal Express. Make sure you sign up with ***** and request that the delivery personnel knock on your door when they deliver so that your package does not sit out in the sun all day. Also sign up for text notifications so that you are notified once your package is delivered. Good Luck on your weight loss journey. Don't beat yourself up if you make bad food choices every now and then. You deserve a reward once in a while. Don't look at the big picture, focus on 5 lb. goals at a time. Even with the meds, losing weight is not easy, but never give up! Patience, grasshopper!!!Hallandale Pharmacy Response
04/04/2024
We appreciate the feedback and appreciate tour supportReview from Nick C.
5 stars03/20/2024
So far so good the prescription comes on time Ive lost 20 pounds I am on Tirzepatide 10.0 level so far so good very pleased !!! Keep it up!!!
Customer Review Rating
Average of 27 Customer Reviews
Contact Information
Business hours
Today,9:30 AM - 6:30 PM
MMonday | 9:30 AM - 6:30 PM |
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TTuesday | 9:30 AM - 6:30 PM |
WWednesday | 9:30 AM - 6:30 PM |
ThThursday | 9:30 AM - 6:30 PM |
FFriday | 9:30 AM - 6:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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