At-a-glance
Overview
Products & Services
Business Details
- Location of This Business
- 5610 Division Drive, Fort Myers, FL 33905-5027
- BBB File Opened:
- 8/19/2002
- Years in Business:
- 25
- Business Started:
- 1/29/1999
- Business Incorporated:
- 1/29/1999
- Accredited Since:
- 9/10/2002
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of CAC1815973 for this business, issued by Construction Industry Licensing Board. The expiration date of this license is 8/31/2024.
These agencies may include:
Construction Industry Licensing Board
2601 Blairstone Rd
Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr/
BBB records show a license number of CAC1815973 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2024.These agencies may include:
Lee County Construction License Board
1825 Hendry St
Fort Myers FL 33901
http://www.leegov.com/dcd/ContLic/ActCont
BBB records show a license number of CAC1815973 for this business, issued by Charlotte County Construction License Board. The expiration date of this license is 8/31/2024.These agencies may include:
Charlotte County Construction License Board
18400 Murdock Cir
Port Charlotte FL 33948
https://secureapps.charlottecountyfl.gov/CitizenAccess/
BBB records show a license number of D017872 for this business, issued by Department of Financial ServicesThese agencies may include:
Department of Financial Services
200 E Gaines St
Tallahassee FL 32399
- Type of Entity:
- Corporation
- Alternate Business Name
- Sunset Air
- Business Management
- Mr. Jason Schreyer, President
- Contact Information
Principal
- Mr. Jason Schreyer, President
Customer Contact
- Mr. Jason Schreyer, President
- Ms. Brenda Schreyer
- Ms. Shelbi Payne
- Additional Contact Information
Fax Numbers
- (239) 693-0050Primary Fax
Phone Numbers
- (866) 693-9005Other Phone
- (239) 344-7060Other Phone
- (239) 693-0050
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
23 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
THOMAS F
07/17/2024
![](https://m.bbb.org/prod/ProfileImages/fddbc779-e005-4533-b49e-91199a2f800d.gif?tx=w_46)
Sunset Air and Home Services, Inc. Response
07/18/2024
This is false. This incident happened in 2021. The roofer caused the problem. The roofer hit the lines with a nail. We have pictures of it. We suggested he call the roofer and have them address the issue or we would have to charge him for the repair (and it WAS NOT thousands of dollars). It has been 3 years since the issue happened and this review is irrelevant. The customer contacted the roofer (as we suggesetd) and the matter was resolved.
With regards to the copper lines being "too close to the roof", that has nothing to do with the function of the system. Sunset Air did not install the copper lines. If the company that repaired the leak (the roofers caused) did not properly reinstall the insulation around the cooper lines, then they need to repair that well.
This will be our only response to this claim.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.