Business ProfileforPlanet Fitness - Fort Myers

Ive used ** from ** to **, and this is the WORST Bottom line up front: Everythings disgusting and stressful here! I took video of insect larvae crawling and hatching in the shower. Homeless people camping out in parking lot and use ** for lounging and showering. These are just tip of the iceberg.Full review: $20 seems like a great deal and it IS if you join ANY OTHER CLUB as your home club. This one is GARBAGE. The staff are poorly trained and have zero customer service skills. They stand around watching tick tok videos, dont greet you, and dont even bother to look up when youre standing at the desk. If you reserve a hydrobed or other equipment for the end of your workout, staff will give it to whoever shows up before you and then tell you to wait. They dont regularly refill paper towels. I took cell video of drain or sewer flies larvae hatching in the shower, and it smells like straight-up dookie in the shower. If I forget my shower shoes, I cant stand it. They dont enforce the circuit area, so you cant even do the 30 minute workout without jumping people sitting on equipment for 10 minutes talking on their cell phones. Homeless folks and panhandlers abound in the parking lot, and you can barely get in ** without smelling pee, parking over garbage bags of god-knows-what, or being asked for money. People live in their vehicles, running generators outside, and then come into the ** to shower or just sit on massage chair or hydrobed and charging phones without even using it. I stood waiting for my hydrobed appointment (which I make cuz I have a bad back and the bed sets me straight) and the guy at the counter didnt even turn to help me. When I asked, Are you gonna look at me or stand there watching f***ing Tik Tok videos? the short guy at the counter with an M necklace kicked me out. Other staff do the same stuff (ignore customers) ALL the time, or they go sit in the back office to avoid helping people altogether.