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Find a Location

Preferred Care Home Health Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Preferred Care Home Health Services

      5292 Summerlin Commons Way STE 1102 Fort Myers, FL 33907-2163

    • Preferred Care Home Health Services

      1876 Trade Center Way Unit 100 Naples, FL 34109-1979

    Business ProfileforPreferred Care Home Health Services

    Home Health Care
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Preferred Care Home Health Services has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Preferred Care Home Health Services

        5292 Summerlin Commons Way STE 1102 Fort Myers, FL 33907-2163

      • Preferred Care Home Health Services

        1876 Trade Center Way Unit 100 Naples, FL 34109-1979

      Headquarters
      5292 Summerlin Commons Way STE 1102, Fort Myers, FL 33907-2163
      BBB File Opened:
      1/19/2012
      Years in Business:
      16
      Business Started:
      10/10/2007
      Business Started Locally:
      3/17/2011
      Business Incorporated:
      10/10/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 299993041 for this business, issued by Agency for Health Care Administration

      These agencies may include:

      Agency for Health Care Administration

      2727 Mahan Dr

      Tallahassee FL 32308

      (888) 419-3456

      http://www.fdhc.state.fl.us

      Type of Entity:
      Corporation
      Alternate Business Name
      • Providia Home Care Corp.
      Contact Information

      Principal

      • Mr. Christopher Melley, President

      Customer Contact

      • Mr. Christopher Melley, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/24/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      So Ive been attempting to get my cpap supplies from this company for weeks now and because theyre going through a merger their system is messed up, theyve told me my insurance was invalid, then they told me they cant send supplies because my doctor told them I was out of compliance with my machine which my doctor confirmed I was not and said theyd send my complaint paperwork but theyre having so many people complain about things like this theyve just shoved me to the side and done nothing even with updated paperwork.. I have horrible sleep apnea and Ive woken up the past few days choking and not being able to breathe which my cpap was keeping from happening

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Melody E

      1 star

      06/08/2024

      I have been waiting on oxygen that was supposed to arrive two days ago. I have called the Tempe location multiple times and continue to get no where. Today the driver called me at 3pm and said he’d be here in 3 hours but he never came and that was after he’d already failed to show up by one o'clock. I need my oxygen as I am in need of a heart transplant. I also have to go to dialysis three times a week and twice now will have to go without oxygen. When I asked to speak to a supervisor I was told no. It is ridiculous that needed medical supplies do not arrive. It is incredibly disheartening that this company does not care if they deliver those supplies. All they care about is money. They do not care about the patients.

      Local BBB

      BBB of West Florida

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