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Find a Location

Marvin Waugh Reliable Movers has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMarvin Waugh Reliable Movers

    Movers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Marvin Waugh Reliable Movers offers complete residential, small commercial moving and storage services.

    Business Details

    Location of This Business
    2240 Barden St, Fort Myers, FL 33916-4716
    BBB File Opened:
    8/15/2016
    Years in Business:
    4
    Business Started:
    6/19/2020
    Business Incorporated:
    6/15/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of IM3303 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 6/19/2024.

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Marvin Waugh Reliable Movers, LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 8:00 PM
    Sa:
    8:00 AM - 8:00 PM
    Su:
    8:00 AM - 8:00 PM
    Business Management
    • Ms. Billie Waugh, Managing Member
    Contact Information

    Principal

    • Ms. Billie Waugh, Managing Member

    Customer Contact

    • Ms. Billie Waugh, Managing Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/15/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    5/3/2022 This company delivered a piece of furniture I purchased from Kanes Furniture. They gave me this company to call as they do not supply a delivery team for direct store purchases. The delivery guy backed into the drive with his truck. As they were leaving, I reminded him that the mailbox was there and he would have to make a very wide turn to avoid hitting it. He did not. The mailbox was hit and damaged the entire side of the truck all the way down, as well as my mailbox. I had not even moved into the new home yet, and the brand new mailbox had been installed 2 days prior and had never received any mail yet. This was a highly upgraded mailbox with keyed access and package receiver built in. The wooden pole with metal sleeve matching mailbox was cemented firmly and is now wobbling and is where it attaches to the mailbox. The mailbox corner is destroyed and the side is bent. I had to pull it out to open the door and get my mail. The side of the mailbox has no paint on the edge. Marvin sent a man to validate the damage. The man tried to upsell me services with 3 business on one card. Marvin called and wanted to " repair" the mailbox. How do you repair Brand New, never been used? I told him I wanted everything replaced and he could keep the original that he thought could be put back in the condition it started in. He refused. His arguement was that my mailbox cost more than I paid for the delivery. That is not my problem. His driver damaged my new personal property. I sent him replacement costs as well as installation of the new at approximately $250 labor, cement, sleeve.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Theresa H

    1 star

    06/15/2022

    I built a new home and had just had a high end mailbox installed 2 days prior to the damage incurring. I had not even moved in, so no mail had ever been received. This mailbox was keyed with the ability to accept packages. Not a " typical" mailbox.
    I was meeting this delivery person at the house to deliver a piece of furniture. As the truck went to leave, I reminded the driver that the mailbox was there and he needed to make a wide Turn, as he had backed in. He did not do so. He hit the mailbox and as I was yelling to stop, continued on his way out. My mailbox damaged the length of the truck, was bent where it attached to the cemented post which is now loose in the ground, the side is bent and the paint is removed and and the corner that made contact with the truck length is a mess. Marvin offered to " repair" the damage. How do you repair a NEW mailbox that had never been in service? I sent him the cost to replace it and "make it as it was", as well as giving him the mailbox he thought could be repaired., and he has refused. The guy he sent to assess the damage on his behalf and offer to " repair" it tried to solicit other work from me as he had 3 businesses on one business card. I want a new mailbox and will be going to small claims court. The level of unprofessionalism is unbelievable. I have reported him to Kanes furniture as this is the company that gave out his name to use for delivery.

    Local BBB

    BBB of West Florida

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